Retail Store Supervisor

2 weeks ago


Victoria, Canada Inwards Market Full time

Does working with customers in a heart centred, metaphysical gift store sound like the perfect fit for you? Then this might just be your calling. We are looking to fill a full time (30 - 40 hours a week) position for a Sales and Customer Service Representative and Store Supervisor for our retail store in downtown Victoria.

**Responsibilities**:

- Assist the store manager in overseeing daily retail operations
- Provide excellent sales and customer service, and address customer inquiries and concerns
- Help to train retail staff to ensure high-quality service and sales performance
- Recieve and upload inventory into online system
- Implement visual merchandising strategies to optimize store layout and product presentation
- Assist in creating and implementing sales strategies to meet or exceed sales targets
- Handle cash transactions, opening and closing registers, and ensure accuracy in cash handling procedures

**Skills**:

- Strong organizational skills to effectively support day to day store opperations
- Proven ability to upsell products and maximize sales opportunities
- Experience in retail sales is highly desirable
- Ability to conduct product demonstrations and provide detailed information about products
- Excellent customer service skills with the ability to build rapport with customers
- Basic math skills for cash handling and inventory management

Assets:

- Knowledge of crystals and spiritual products (ie, sage, dieties, tarot, incense)
- Ability to work alone as we al part of a team
- Ability to problem solve and stay present

We are looking to create a cohesive team full of uplifting collaboration - giving everyone the opportunity to succeed and thrive With this our number one requirement for the job is open and clear communication.

Please reply with:
Your cover letter with why you would be a great for for this position
Your resume
Your available days/times you can dedicate to work

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

**Benefits**:

- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is your experience with the metaphysical world? What experience do you have in this area? **Please note this question must be answered in order to move ahead to the interview process**

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Supervising: 1 year (preferred)

Work Location: In person

Expected start date: 2025-04-01



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