Retail Supervisor

1 week ago


Victoria, Canada Liquor Plus Full time

**Position Title**:Retail Supervisor
**Reports to**:Cailean Farrington (They/them)
**Location**:Matticks Farm Liquor Plus

Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines, and spirits, and engaging with customers to help them make great choices

**We offer**:

- $200 health & wellness benefit
- Employee Assistance Program (free therapy from Vancouver Island Counselling)
- Scholarship program for students
- RRSP Matching
- Monthly giveaways for Team Members
- Dental + Extended Health Benefits after 3 months for team members working over 24 hours per week (100% employer paid)
- 20% discount at 8 locations across the island
- Tastings & product knowledge
- Birthday gifts
- Uniform reimbursement

***

The Store Supervisor Position is responsible for providing a positive customer experience, creating attractive and creative displays, and continuously learning about our products.

**KEY RESPONSIBILITIES**
- Provides a high level of customer service by greeting customers and making memorable connections.
- **Key holder**: Acts as leader of the store when management is not present
- Responsible for opening and closing the store, including access to the safe, and store alarm.
- **Cash management**: Oversees morning cash documents, till rotations, and reconciliations at the end of the day.
- **Shift planning**: Creates and executes a plan for the shift, assigning tasks to staff and coordinating with other supervisors if present.
- **Staff management**: Holds employees accountable, reviews dress code at the start of shifts, and provides feedback to management on staff performance.
- **Issue resolution**: Handles customer service issues, theft prevention, and assists employees as needed.
- **Record-keeping**: Maintains daily records in the Supervisor log, manages receiving records
- **Product management**: Stock shelves, maintain orderly store, support merchandising display areas, may handle some ordering when relevant
- **Customer orders**: Prepares delivery orders for customers
- Operate equipment

**KNOWLEDGE AND SKILLS REQUIRED**
- Previous cashier and customer service experience in a fast-paced environment, such as retail, hospitality, or food services
- Availability to work weekends/evening shifts
- Serving It Right certification
- Cash handling

**WORKING CONDITIONS**
- Standing / Moving for 4-8 hours
- Lifting and/or carrying merchandise up to 25lbs on a frequent basis
- Lifting above the shoulder

**Requirements**:

- Must be 19+ years of age
- Must have Serving it Right certification

**Job Types**: Full-time, Permanent

Pay: From $20.20 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)
- supervisory: 1 year (preferred)

**Location**:

- Victoria, BC V8Y 2L3 (required)

Work Location: In person


  • Retail Supervisor

    7 days ago


    Victoria, Canada Fujiya Full time

    **Retail Customers Department Supervisor** **Fujiya Foods - Victoria Location** **About Fujiya Foods** Fujiya (fujiya.ca) is a Japanese specialty foods business with nearly 50 years of history. Since opening our first store in Vancouver, we have expanded to 4 locations across BC: Strathcona (Clark Drive), Downtown Vancouver, Richmond, and Victoria. **Job...


  • Victoria, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Retail Sales Supervisor, which we call a Sales Team Lead. As a Retail Sales Supervisor, you will lead and coach a team of Sales Advisors and work together to create an amazing customer experience Join us and grow your career with our retail team as a Retail Sales...

  • Retail Supervisor

    2 weeks ago


    Victoria, Canada KAR Industries Full time

    As a member of the Store’s Management Team, the Retail Supervisor contributes to the success of the store by communicating the business objectives of the store to his/her team. The Retail Supervisor is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. **Job Location**:...


  • Victoria, Canada Savers Full time

    As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit...

  • Retail Supervisor

    1 week ago


    Victoria, Canada Liquor Plus Full time

    **Position Title**:Retail Supervisor **Reports to**:Mitchell Novak **Location**:Royal Oak Shopping Centre Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines, and spirits, and...


  • Victoria, Canada Retail Services WIS Corporation Full time

    Job Posting: **INVENTORY SUPERVISOR** **Overview** Inventory Supervisors are responsible for the supervision of events, while guiding Inventory Associates and acting as the first point of contact to resolve any event concerns in support of and at the direction of the District Manager. Inventory Supervisors assist and direct other employees with daily tasks...


  • Victoria, Canada Inwards Market Full time

    Does working with customers in a heart centred, metaphysical gift store sound like the perfect fit for you? Then this might just be your calling. We are looking to fill a full time (30 - 40 hours a week) position for a Sales and Customer Service Representative and Store Supervisor for our retail store in downtown Victoria. **Responsibilities**: - Assist...


  • Victoria, Canada Mel Lingerie Full time

    **Job description** Inspired by the fine lingerie shops in Europe, here at Mel Lingerie we provide a unique luxury experience for our clients. We separate ourselves by our full-service approach. Staff are thoroughly trained to provide the highest caliber of attentive and informative service. We are seeking dedicated staff to join our little family and help...


  • Victoria, British Columbia, Canada Fjällräven North America Full time $80,000 - $104,000 per year

    Location: Victoria, BCCompensation: $20-$23 per hour (dependent on experience)Full-Time Do you love leading by example? Can you help create a warm, knowledgeable store environment that reflects the spirit of the outdoors? At Fjällräven, our mission is to help people feel at home in nature. That means more than just great gear; it's about meaningful...


  • Victoria, Canada OSL Retail Services Inc Full time

    Overview: **LOCATION: WALMART VICTORIA SUPERCENTRE, BRITISH COLUMBIA** **Electronics** **Sales Supervisor** **l** OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day! We have a hunger to succeed and...