Special Events Manager

1 week ago

NiagaraontheLake, Canada PRINCE OF WALES HOTEL Full time

Prince of Wales is currently seeking a full time Special Events Manager to join our growing Team

This is an excellent opportunity for those with previous event management experience looking to take the next steps in their career.

**Responsibilities at a glance**:

- Works closely with the Food & Beverage Manager to ensure details are completed for all events.
- Coordinates and prepares BEO’s for all functions booked by the Group Sales team.
- Works with all outlets to finalize all details of function.
- Books all outside activities and prepares appropriate paperwork for billing purposes.
- Attends daily Operations and Function meetings.
- Handles all walk-ins and inquiries.
- Is on site for co-coordinated events.
- Assists with complaint resolution.
- Assists Servers, Bartenders, Porters and Bussers as required during peak times.
- Meets deadlines and quotes set by Food & Beverage Manager.
- Ensures all Guest-related problems are brought to the attention of the Food and Beverage Manager in a timely manner.
- All aspects of client billing.
- Assessing Guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- All other duties as assigned.
- Perform duties as an Outlet Supervisor as required, including leading the team and service, group D/R billing, reservations system.

**What you'll bring to the Team**:

- Excellent communication skills both oral and written.
- Extensive food and beverage knowledge.
- Knowledge of all aspects of conference and catering groups.
- Post-secondary education preferably in the hospitality industry.
- Previous background in banquets/catering industry of at least two years.
- Good computer skills at intermediate level in word processing.
- Knowledge of computer programs such as Maestro, Microsoft Word and Excel an asset.
- Previous up-selling and/or sales experience is considered an asset.

**What's in it for you**:

- RRSP matching and benefits
- Profit sharing
- Discounts on hotel stays, restaurant visits, spa services and treatments
- Tuition reimbursement
- Company social events and recognition programs
- Career advancement opportunities
- **Accessibility accommodations can be provided throughout the recruitment process upon request.**_

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

**Benefits**:

- Company events
- Disability insurance
- Discounted or free food
- Employee assistance program
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Every Weekend
- Holidays
- Monday to Friday

Work Location: In person

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