Office Administrator

5 days ago

Oakville, Canada Orbis Pest Control Full time

Orbis pest control is an innovative and highly motivated business that thrives on excellence. We provide professional grade pest extermination services for all residential, commercial and industrial structures across Canada. We are a local business proud of our Canadian Heritage. We are looking to add another highly motivated individual to the team who is willing to provide exceptional customer service.

We are seeking a detail-oriented and organized Office Administrator to join our team. The Office Administrator will play a crucial role in ensuring the efficient operation of our office and providing exceptional support to our customers and team members.

**Key Responsibilities**:
**Customer Interaction**:
**Invoicing and Billing**:

- Generate, review, and send invoices to clients accurately and in a timely manner.
- Track and record payments, follow up on outstanding invoices, and maintain financial records.

**Administrative Support**:

- Assist in data entry, file management, and record keeping.
- Prepare and distribute internal memos, reports, and documents as needed.
- Manage office supplies and maintain a clean and organized workspace.

**Appointment Scheduling**:

- Coordinate and schedule service appointments for technicians and pest control specialists.
- Ensure efficient allocation of resources to meet customer needs.

**Communication**:

- Facilitate effective communication between customers and the pest control team.
- Relay important information and updates to technicians in the field.

**Problem Solving**:

- Handle customer complaints and issues professionally and resolve them to the satisfaction of the customer and company.

**Qualifications**:

- High school diploma or equivalent
- Proven experience in an administrative or customer service role.
- Proficiency in office software, including Microsoft Office Suite.
- Excellent communication skills, both written and verbal.
- Strong organizational and time management skills.
- Attention to detail and accuracy in tasks.
- Ability to multitask and prioritize responsibilities effectively.
- Customer-focused with a pleasant and professional demeanour.
- Knowledge of pest control industry (preferred but not required).

**Salary**: $21.00-$23.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

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