Program Coordinator Housing

2 days ago

Newmarket, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**:
Reporting to the Manager, Housing Programs, is responsible for coordinating housing provider compliance and performance improvement; administering a variety of housing programs; and contributing to the development of housing program policies and operational instructions to support the achievement of Regional objectives.

**MAJOR RESPONSIBILITIES**
- Guides housing providers in implementation of relevant legislation, agreements policies and guidelines; advises Boards of Directors on best practices in matters such as governance, property management, procurement processes, capital project planning and management, and resident relations.
- Monitors and evaluates housing provider governance and management practices for program compliance and operational efficiency; coordinates and leads multi-disciplinary teams in completion of housing provider compliance and performance reviews.
- Identifies compliance breaches and recommends performance improvement; works with housing providers to prepare and implement remediation plans; prepares reports and recommends intervention strategies and enforcement measures for the Supervisor’s consideration when needed to ensure housing provider compliance.
- Acts as a first point of contact for housing providers and housing program participants (i.e. tenants, community agencies and the public); provides housing program information and guidance, including interpretation of legislation and program policies.
- Performs other duties as assigned, in accordance with Branch and Department objectives.

**QUALIFICATIONS**
- Successful completion of a University Degree in Social Sciences, Urban Studies, Business Administration or related field or completion of a recognized property management designation program (e.g. CIH, CPM, IHM) or equivalent approved combination of education and experience.
- Minimum three (3) years demonstrated experience in the Social Housing field including program administration and/or property management services, budget preparation, asset and financial management.
- Valid Ontario Class “G” driver’s license and reliable vehicle for use on corporate business.
- In depth knowledge of social housing programs, policies and related legislation including the Housing Services Act and the Residential Tenancies Act.
- Sound knowledge of property management principles and methods including property administration, maintenance and asset management.
- Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

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