User Support Technician

2 weeks ago


North York, Canada Geekplus Canada Limited Full time

Education:

- Expérience:

- **Education**:

- College/CEGEP
- ** Tasks**:

- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- ** Computer and technology knowledge**:

- Linux
- MS Office
- ** Experience**:

- 1 year to less than 2 years
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Pension plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week



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