User Support Technician

2 weeks ago

North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- or equivalent experience
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
**Computer and technology knowledge**:

- Information Technology Infrastructure Library (ITIL)
- Shell script
- Linux
- Unix
- Networking software
- Project management software
- Web service design
- Mapping and data visualization software
- Database software
- Programming languages
- SQL
- Python
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
- Work Term: Permanent
- Work Language: English or French
- Hours: 40 hours per week

  • User Support Technician

    4 days ago

    North York, Canada Nextgen System Canada Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • User Support Technician

    2 weeks ago

    North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • User Support Technician

    1 week ago

    North York, Canada Connexall Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 hours per week - Education: - Expérience: **Education**: - College/CEGEP - Computer programming, other **Work setting**: - Private company, corporation or industry **Tasks**: - Report on the performance of computer systems and networks - Consult user guides, technical...

  • User Support Technician

    11 hours ago

    North York, Canada Identity Digital Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - ** Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing...

  • User Support Technician

    1 week ago

    North Vancouver, Canada Address Signage Co Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other documents to research and implement solutions -...

  • End User Services Technician

    4 weeks ago

    North York, Canada None Full time

    Role: Provide second level support to various client users through remote connection as well as onsite support:Responsibility and Duties:Provide dedicated on-site resources at assigned Loblaw and SDM office locations.Provide resources for non-manned sites at defined Loblaw and SDM office locations as scheduled by the customer.Provide desktop and end user...

  • L1 IT Support Technician

    4 days ago

    North York, Canada AJT Consulting Full time

    **--** - **New grads welcome.**_ - Seeking **Level 1 IT Support Technician** with strong, clear communication skills to join our **small team of 4 technicians**. You are a **patient, polite, problem solver** who sees things through to resolution. In this role, you will provide IT support to business clients. Professional communciation is required. You...

  • End User Services Technician

    4 weeks ago

    North York, ON, Canada BFG Enterprise Services Full time

    Role: Provide second level support to various client users through remote connection as well as onsite support: Responsibility and Duties: Provide dedicated on-site resources at assigned Loblaw and SDM office locations. Provide resources for non-manned sites at defined Loblaw and SDM office locations as scheduled by the customer. Provide desktop and end user...

  • Junior IT Helpdesk Technician

    1 week ago

    North York, Canada Spectrum Health Care via WeCyberHire Full time

    Company DescriptionYour happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware,...

  • Information Technology

    1 week ago

    North York, Canada GlobeStar Systems Inc. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain...