Import Ocean Coordinator
2 days ago
**Description**:
The Import Coordinator is responsible for the day-to-day tasks involved with customer service and communications with our clients, origin offices, agents, and vendors to achieve our ultimate goal - customer satisfaction.
**Key Responsibilities**:
- Monitor EManifest close messages for acceptance and immediately notify origin of any errors or exceptions.
- Ensure warehouses are notified and provided with all correct required documentation, EDI transmissions, and container pickup numbers for all containers and/or coloads.
- Check OS&D offload reports and photos received from warehouses for cargo damages and/or overages and/or shortages and notify origin with discrepancies.
**Skills, Knowledge and Expertise**:
- Superior Customer Service aptitude, detailed oriented, multi-tasker, and ability to adapt to a fast paced environment.
- Canadian citizen residing in the GTA
- Minimum 3 years experience from freight forwarding or NVOCC consolidator environment.
- Knowledge of customs regulations and understanding of Incoterms
- Knowledge of EManifest regulations
- Full computer literacy including ability to work with Microsoft Outlook, Word, Excel and Teams
**Benefits**:
Benefits include Group Insurance covering Health, Dental, Life, AD&D, LTD and Critical Care Insurance, HSA and Wellness account coverage after 90 days. We also offer a RRSP and a matching DPSP plan after 12 months of uninterrupted service.
**About Shipco**:
Founded in 1988, Shipco has organically grown into one of the world’s leading neutral NVOCCs. Today it is headquartered in Chatham, New Jersey and is a founding member of the Worldwide Alliance.
As a subsidiary of Scan-Group, we are entirely Danish-owned and privately held. Today, our Group is present in over 40 countries worldwide employing more than 3,200 staff in 156 offices.
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