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Dispatcher

3 weeks ago

Acheson, Canada NexGen Transportation Ltd. Full time

We are looking for an energetic professional to join our NexGen Transportation (NexGen) team on a full-time basis. The Myshak Group of Companies is an industrial & commercial crane supply company that provides both operated and bare crane equipment rentals serving the Western Canadian market. Based out of Acheson, we also offer a full line of site support equipment, crane mats as well as warehousing and transportation services.

As a Dispatcher, you will play a crucial role in coordinating the movement of equipment and field personnel efficiently and safely. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

**As a Dispatcher, you will be responsible for**:

- Scheduling assignments and coordinating activities for all field personnel to ensure optimal utilization of manpower and equipment.
- Assisting with the planning of manpower with project management.
- Monitoring job performance/completion and ensuring adherence to schedule.
- Obtaining permits and utility approvals as required
- Assessing and troubleshooting potential problems/risks and recommending solutions.
- Assist in Registering new equipment and ensuring all annual permits are adequate.
- Answering dispatch incoming calls, including after-hours requirements (i.e. on-call, emergency recoveries, etc.).
- Setting up, planning, and executing jobs through Microsoft Business Central (including customers, equipment, and workforce).
- Creating and managing purchase orders, permits and other operational paperwork.
- Managing the proper utilization of equipment.
- Ensuring that all necessary training credentials are completed before dispatching personnel.
- Reviewing and approving time sheets.
- Assisting with the creation of quotes.
- Assisting with billing and invoicing questions from finance.
- Coordinating travel requirements for field personnel.
- Acting as a liaison between field personnel and customers.
- Building relationships with both field personnel and customers.
- Assisting with other administrative duties as required.

**Required Qualifications**:

- Significant experience working within Heavy Haul and/or Specialized Rigging Industries.
- Must be able to organize and plan tasks, with an ability to adapt to changing priorities.
- Strong interpersonal skills, and an ability to participate positively in an engaging culture.
- Must be dependable and committed to ensuring client’s (internal and external) needs are met.
- Effective attention to detail and a high degree of accuracy in entries and other paperwork.
- Ability to work in a fast-paced environment.

**Asset Qualifications**:

- 1-2 Years of experience in a dispatcher role.
- Post-secondary education with a specialization in business administration or project management.

**Working Conditions**:

- Overtime and travel may be required.

**Notes**:
Please indicate in your cover letter and/or resume how you meet the qualifications of the position.

Our employees are engaged and committed to providing top notch customer service. We take care of our client’s best interests as well as our employees. We offer our employees a competitive compensation package, 100% employer paid health, dental and vision benefits, a wellness program, personal development, and a team that supports you, and your goals.

NexGen celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants.

Pay: $80,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Acheson, AB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person