Dispatcher

**Position: Dispatcher**

**Type: Full Time, Salary**

**Location: Acheson, AB**

**Summary**:
We are looking for an energetic, extremely organized professional to join our Myshak Crane and Rigging team on a full-time basis. Myshak Crane and Rigging Ltd. (MCR) is dedicated to providing the safest and most reliable crane operations available in Alberta and Northern B.C. We are dedicated to continuously improving ourselves, with a commitment to seeking out the absolute best talent, latest technology, and most reliable equipment.

The dispatcher is responsible for scheduling and dispatching operators, riggers and equipment. This includes assigning operators to various types of cranes, as well as communicating job and site details, as well as asset allocation.

**Key Responsibilities**:

- Schedule crane operators to ensure optimal utilization of manpower and equipment.
- Schedule assignments and coordinate activities for the equipment, operators and crews.
- Track equipment locations, progress of jobs, and maintain schedules.
- Prepare permits and utility requests.
- Register new equipment and ensure correct annual permits are created.
- Answer dispatch incoming calls, including after-hours requirements (i.e. on-call, emergency recoveries, etc.).
- Set up, plan and execute jobs through Microsoft Business Central (including customers, equipment and manpower).
- Create and manage purchase orders, permits and other operational paperwork for various branches.
- Manage daily activity of the fleet.
- Liaise with various teams and branches to ensure availability of operators, equipment, maintenance and inspections.
- Ensure operator’s compliance with transportation and safety regulations, including hours of service.
- Ensure that all operator check-ins are accounted for, including late-ins/early-outs, and pro-days.
- Proof and sign off on time sheets, work orders, etc.
- Assist with the creation of quotes.
- Assist with billing and invoicing questions from accounts receivables.
- Coordinate all travel requirements for field employees.
- Assist with other administrative duties as required.

**Qualifications and Requirements**:

- Significant experience working in the crane industry.
- Must be able to plan, prioritize, problem-solve and adapt effectively to change.
- Strong interpersonal skills, and an ability to participate positively in an engaging culture.
- Must be dependable and committed to ensuring client (internal and external) needs are met.
- Effective attention to detail and a high degree of accuracy.
- Ability to work in a fast-paced environment.

**Asset Qualifications**:

- Journeyman Mobile Crane Operator Certification.
- 1-2 years of experience in a dispatcher role.
- Post-secondary education with a specialization in business administration or project management.

**Working Conditions**:

- This position requires the individual to be on a rotating on call schedule.
- Overtime may be required.

**Notes**:

- Please indicate in your cover letter and/or resume how you meet the qualifications of the position.
- Our employees are engaged and committed to providing top notch customer service. We take care of or client’s best interest as well as our employees. We offer our employees a competitive compensation package, 100% employer paid health, dental and vision benefits, a wellness program, personal development, and a team that supports you, and your goals.
- Myshak Crane & Rigging Ltd. celebrates diversity and is proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- On call

Ability to commute/relocate:

- Acheson, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (required)

Work Location: In person