Restaurant Manager

1 week ago

Stratford, Canada Rockwell Lounge Full time

Rockwell Lounge is seeking a front of house manager that will work closely with our Chef and bar manager.

The Front of House Manager’s responsibilities will include ensuring efficient restaurant operation, maintaining the restaurant’s revenue and profitability goals as well as ensuring productivity and quality customer service standards are met.

To be successful in this role, you’ll need management skills and service experience. You will be responsible for hiring and training staff, setting work schedules, managing staffing levels, inventory counts, menu maintenance, cash outs, floor management and table service, ensure employees comply with company policies, health and safety guidelines, and liquor service regulations.

You will be expected to lead by example and maintain positive and efficient service during fast paced restaurant and event service. You will need to foster positive working relationships and model effective communication between front and back of house. Ultimately, you will ensure our restaurant runs smoothly and members have memorable dining experiences.

Primary Responsibilities Include:

- Ensure professional, responsive, and friendly service to all members and guests
- Demonstrate complete and accurate knowledge of the full menu, wine and drink list
- Handle complaints with professionalism and tact
- Work in a team oriented, face paced environment
- Planning and executing special events
- Provide leadership to all staff
- Act as a positive role model and can lead by example
- Generates ideas and programs to increase staff morale
- Maintain inventory levels and create regular inventory reports
- Teamwork with the Chef, Sous Chef, and Bar Manager
- Implement policies and protocols that will increase efficiencies and maintain future restaurant operations

Qualifications:

- A minimum requirement of 3 years total of hospitality education and/or experience.
- Essential skills of this position include interacting with members and their families, committees, and vendors
- Availability to work a flexible schedule including evenings, weekends, and holidays
- Ability to promote a positive work atmosphere
- Strong organizational skills, significant use of memory and detail orientated
- Reliable and great work ethic
- A motivated, friendly, and composed, team player
- Excellent verbal and written communication skills

Compensation:

- An attractive and competitive salary with benefits. This is a full time position

**Job Types**: Full-time, Part-time

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- STRATFORD, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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