Rhdca] - Catering Sales Manager - Catering

2 weeks ago

Calgary, Canada Days Hospitality Limited Full time

Our philosophy is “to be great you need to have great people”.Accordingly, we are always searching for “great people”. If you thrive in a dynamic, entrepreneurial workplace we would be very interested in hearing from you.
A Day in YOUR Life as a Catering Sales Manager
Every person that enters a hotel should be greeted and feel like a guest This is YOU on your first day of work and every work day after that. You walk in, looking sharp and professional with a smile, say hello to passing guests and acknowledge your colleagues perhaps with a smile, nod or salutation. You already have a feel for how your day is going to unfold based on the flow and noise level in the lobby and you aren’t even working yet
You may be preparing to set up a school reunion, an early morning meeting or a cocktail party that is scheduled for the evening. Regardless of the time of day or length of shift, you are ready to meet every guest with exceptional service and care
You take pride in your job and the hotel. You look for things that need to be corrected and communicate those opportunities through appropriate channels. By the time you leave, you are more than satisfied that your guests are all taken care of and ready to have the best experience possible.
Who you are and why is this important
- Enthusiastic, Attentive and Approachable
- Ensuring our guests and team mates feel comfortable.
- Organized & Communicative
- Clear, concise communication between team members and guests alike creates a smooth operation.
- Effective Multi-Tasker

What happens behind the scenes of all those interactions
- You follow company policies such asresponding to inquiries and coordinating an event and any other requirements for the processes as outlined by your department leaders;
- Stay one step ahead of guest’s needs including and not limited to recording and acting on their preferences, handling their orders, requests, questions and concerns;
- Liaise with the Sales and Catering team, the Reservations and Front Office team, and other departments;
- Proactively soliciting and qualifying new group/catering business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections & written communication
- Responding to sales leads and clients’ requests within 4 hours.
- Build and strengthen relationships with existing and prospect for new customers to enable future/repeat bookings;
- Maintain a calm and welcoming demeanor while multitasking to handle guest interactions at the same time as your daily cleaning and preparation tasks;
- Listen respectfully when guests have complaints. Empathize and work with the guest in an efficient manner to come to a resolution or loop in a manager if necessary to ensure the guest has a satisfactory resolution to their complaint;
- Follow all company and brand standards to sell the products available including and not limited to using the up selling approach to food and beverage orders;
What are we looking for
- 1 - 3 years of experience in hotel sales & catering or related food service industry.
- Flexibility to work a variety of shifts.
- Strong organizational and decision-making skills.
- Strong interpersonal and relationship building skills.
- Experience using Windows based software such as MS Excel.
- The understanding that SERVICE is the key to any successful business.

  • Catering Assistant

    1 week ago

    Calgary, Canada Gather Catering Full time

    We are looking for an energetic person to join the Gather Catering & Events team. This position has flexible hours and schedule. This job is a great position for someone interested in learning about the catering business. Depending on applicant's experience, catering serving shifts could be available above and beyond the catering assistant hours. Catering...

  • Catering Bartenders

    1 week ago

    Calgary, Canada Gather Catering Full time

    Gather Catering & Events is a made from scratch catering company that offers a high level of food and service to our clients. We are looking to expand our service team with bartenders. Serving/hospitality experience (restaurant and/or catering) required and applicants must be 18 years of age or older. We cater to a variety of events in clients homes, event...

  • Wedding Sales Representative

    1 week ago

    Calgary, Canada Great Events Catering Full time

    Great Events Catering is a premier provider of upscale catering services, specializing in creating unforgettable wedding celebrations while also catering to corporate events. Our team is known for its commitment to exceptional quality, personalized service, and meticulous attention to detail. We bring clients' visions to life through custom-designed menus,...

  • Catering Support Staff

    2 weeks ago

    Calgary, Canada Great Events Catering Full time

    As a Catering Support Staff member, you will play a key role in ensuring the smooth and efficient operation of our catering services. You will assist with serving, cleaning, and general event support to ensure that our clients receive a top-notch experience. **Key Responsibilities**: - Assist with food setup, serving, and replenishment during events. -...

  • Casual Catering Server

    2 weeks ago

    Calgary, Alberta, Canada Great Events Catering Full time $25,000 - $40,000 per year

    We are seeking enthusiastic, reliable, and professional Catering Support Staff (Catering Servers & Bartenders) to join our dynamic teamAbout the RoleAs Catering Support Staff, you'll support the successful execution of events by assisting with service, cashiering, concessions, and—if qualified—bartending. This is a casual/on-call position, where you can...

  • Catering Operations Assistant

    1 week ago

    Calgary, Canada Urbane Culinary Events & Catering Full time

    Catering Operations Assistant Overview: The main responsibility is to assist in the successful execution of catered events as per the owners' standards. Training will be provided and working directly with the owners will ensure your success. Catering experience with Food & Beverage knowledge is a must plus professionalism, communication, organization, and...

  • Casual Catering Server

    2 weeks ago

    Calgary, Canada Great Events Catering Full time

    We are seeking enthusiastic, reliable, and professional Catering Support Staff (Catering Servers & Bartenders) to join our dynamic team! About the Role As Catering Support Staff, you'll support the successful execution of events by assisting with service, cashiering, concessions, and—if qualified—bartending. This is a casual/on-call position, where you...

  • Catering Manager

    5 days ago

    Calgary, Canada 2374489 Alberta Ltd oa Olly Fresco's BVS Full time

    Are you passionate about food, organization and creating unforgettable experiences? We are looking for an experienced and driven Catering Manager to join our team and lead the charge in delivering top-notch catering services through the downtown core. As the Catering Manager you will oversee the planning and execution of all catered events. You'll manage...

  • Assistant Manager Catering

    6 days ago

    Calgary, Canada Calgary Sports and Entertainment Corporation Full time

    At Calgary Sports and Entertainment Corporation (“CSEC”) we deliver excitement. Our mission to connect people with sports and entertainment is our passion. If an industry that’s fast paced, dynamic, and passionate about guest experience excites you, then come and join our team! **THE POSITION** Reporting to the Senior Manager, Catering, the Assistant...

  • Catering Manager

    2 weeks ago

    Calgary, Canada Wilder InstituteCalgary Zoo Full time

    Grow your career at one of the most unique sites in Calgary! The Wilder Institute/Calgary Zoo’s catering department is looking for a full-time, permanent **Catering Manager** to lead our front of house team. Our catering team operates 3 kitchens, 3 banquet facilities, a BBQ tent, and a seasonal restaurant, Grazers, featuring local and sustainable products...