HR Associate Experience Administrator

**HR Associate Experience Administrator**

Reporting into the Talent Management Manager, the HR Associate Experience Administrator will be responsible to assist with a broad set of HR-related tasks that will contribute to a positive Associate experience. This position will play an active role on the production floor by building community and connections among our teams and will be a point of contact for our internal stakeholders on a variety of questions and support. This role will play an integral part in supporting our Company engagement goals through the promotion of Company initiatives and programs, gathering feedback, and continuing to evolve the culture that makes us a ‘best place to work’. This is a hands-on role with a high focus on the coordination and execution of various cultural initiatives.
**Key Responsibilities**:

- Field HR-related questions and matters that span a variety of areas (including company policies, HRIS instruction, onboarding, company events, etc.). Refer associates to chain of command as appropriate.
- Build and leverage trust-based relationships with internal stakeholders at all levels to support production associates and keep the pulse on what is working and what is an opportunity within the associate experience realm.
- Support internal communications by answering questions, providing clarity and required direction. Point person to support communications with TV monitors in production areas.
- Attend location-specific meetings as directed (i.e. start-up, ygaya, etc.) to support/provide feedback/ follow-up on items related to HR.
- Provide support during investigations (non H&S related) by scribing information and details as provided by participants.
- Provide support with various administrative tasks including locker assignment, team wear distribution, faxing/scanning associate documentation and other items as deemed necessary.
- Conduct associate engagement/ pulse checks/ survey processes to provide meaningful, actionable information, sharing results and insights with Operations and HR leadership for effective action planning.
- Follow up on the associate experience as it pertains to new hire orientation, onboarding (checklist) and training for all production associates, including assessing and iterating on existing processes.
- Become adept at and help manage Ultipro, Hubengage, E-Store, NED, etc., acting as a point person for system-related inquiries/guidance/training and any necessary troubleshooting.
- Support the Ops team and other relevant cross-functional stakeholders on various People initiatives, employee relations, internal communications, and other special projects as required.

**Education & Experience**:

- Graduate of a Post-Secondary program in Human Resources Management
- Minimum 1 year of experience in Human Resources or administrative assistant role. Previous customer service experience considered an asset. Preference will be given to incumbents who have worked previously in a Human Resources department or provided support in a manufacturing environment.
- CHRP designation preferred
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Exposure to HRIS is preferred.

**Specialized Skills**:

- High level of integrity and dependability
- Sense of urgency and bias towards action
- Solid business acumen
- Highly collaborative, ability to inform and influence others respectively
- Proven ability to manage and prioritize multiple tasks in a changing environment within required deadlines while demonstrating a calm, professional demeanor
- Strong attention to detail while managing confidential information with discretion
- Superb written and verbal communications skills with the ability to speak concisely and to adapt messages to a range of audiences
- A natural connector and relationship builder
- Good problem-solving skills with the ability to identify and raise problems, and start working to solve them
- Must be able to work a flexible schedule and support off shifts as required

**IGNITE YOUR CAREER**,
Some of our competitive benefits include:

- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares - Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.