Specialist Telecom

Specialist Telecom & Networks

**INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)**

**Requisition ID**:

20515**Location**:

Mississuaga, ON (Hybrid)**Status**:

Regular**Business Unit**:

Information & Technology Services**Why join us?**

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that. We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences - and recognizes that when you do better, we become even better too.

**Who we are**

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs - now and into the future.
**The Opportunity**

This individual will be responsible for providing project management support, technical leadership, and system expertise to projects and teams involved in the development, testing, and implementation of infrastructure facilities. You will investigate and evaluate new infrastructure components, monitor problems, and coordinate repairs with other technical/vendor support staff. You will also evaluate and coordinate all the customer’s infrastructure needs (storage, data, voice, etc.) to ensure an efficient infrastructure, and set up and present training seminars through lectures and hands-on training.

This position will involve 24x7 on-call support work.

IESO common infrastructure is composed of the following:

- Telecommunications Facilities consist of data/voice communication networks supporting the following areas: collect and provide field data and control functions for power system operation, Market Participant Networks, Market Services, settlement services, call centre and office telephone systems.
- Network Facilities are tightly integrated and linked with other IESO and non-IESO facilities, consist of a complex network of routers, switches, servers, gateways, firewalls/security devices and office WAN links. This infrastructure uses a number of platforms and protocols (Load Balancers, VPN, Wi-Fi, Web Proxy, Intrusion Prevention System, Advance Malware, Linux, Ethernet, TCP/IP, OSPF, BGP, DNP3, ICCP, MPLS, VoIP, PRI, Network Performance Monitoring, Diagnostics and Automation/Orchestration scripting.)

**What you’ll be doing**
- Install, commission, maintain, operate, modify and upgrade IESO network and telecommunication infrastructure to maintain the existing standards and to meet the changing business needs.
- Evaluate, plan, and develop upgrade/enhancement proposals related to IESO network and telecommunication infrastructure. These proposals are based on assessments of new and emerging user requirements, NERC CIP compliance, analysis of systems and equipment performance data.
- Develop evolutionary voice/data design infrastructure solutions to meet IESO business requirements and liaise with internal/external counterparts, contractors and suppliers. In conjunction with others, provide solutions from concept, through technical evolution and feasibility to final implementation.
- Action or direct work of assigned team members for specific projects. Organize and assign work with degree of instruction deemed necessary. Provide advice and guidance during work progress. Assist in resolving work problems and negotiate plan changes or priorities with users.
- Conduct actions for the technical and operational support (Tier 2 and 3) for IESO network and telecommunication infrastructure
- Conduct the implementation of IESO security policies by creating and configuring firewalls, routers and other network security equipment. Evaluate risks and the effectiveness of systems in enforcing these policies. Investigate security issues, recommend and implement changes to mitigate/reduce known risks.
- Conduct necessary actions for support and consulting services to meet IESO business needs pertaining to network and telecommunication operation and administration. This involves a sound understanding of the design, implementation, operating philosophy, various network and telecommunication products and equipment used in data/voice. Analyze and respond to problems and provide maintenance support including equipment configuration.
- Document procedures for administering networks and telecommunication infrastructure.
- Act as a teacher or mentor to associates to advance their learning and facilitate problem solving within their respective areas of expertise.
- Perform other duties as required.

**What you need to succeed**
- Requires