Healthcare Office Administrator

2 days ago

Vancouver, Canada Ana’s Care & Home Support Ltd. Full time

Ana’s Care & Home Support is seeking an experienced and highly organized **Healthcare Office Administrator** to join our team in a **full-time capacity**, with a primary focus on **evening and weekend** shifts. This role is ideal for a healthcare administration professional who is confident working in a fast-paced environment and supporting operations outside of regular business hours.

You will play a key role in ensuring continuity of care by supporting caregivers, employees, clients, and the management team during evenings and weekends.

**Key Responsibilities**
- Act as the primary administrative point of contact during evening and weekend hours for healthcare staff, including scheduling support, care task entries, mileage tracking, and urgent administrative needs.
- Manage and update schedules using healthcare scheduling platforms, ensuring shift coverage and accuracy in documentation.
- Serve as a liaison between families, caregivers, and care managers to support care plans and maintain timely, professional communication.
- Complete data entry and documentation to support payroll, invoicing, and end-of month reporting.
- Maintain accurate and compliant healthcare records, databases, and care documentation in accordance with company policies.
- Collaborate with HR, finance, and operations teams by documenting issues and escalating concerns appropriately.
- Perform general healthcare administrative duties, including filing, document scanning, and record management.

**Qualifications & Experience**
- Minimum 2 years of experience in healthcare administration or a similar healthcare office environment.
- Proficiency in Microsoft Office, particularly Excel.
- Hands-on experience with healthcare scheduling platforms and CRM/ERP systems (strong asset).
- Strong written and verbal communication skills with the ability to communicate clearly with healthcare staff and families.
- Excellent organizational and time-management skills, with the ability to work independently during off-hours.
- High attention to detail and a proactive, solution-oriented approach.
- Understanding of healthcare documentation standards, confidentiality, and professionalism.

**Schedule & Availability**

This is a **full-time position**requiring consistent availability for evening and weekend shifts. Schedules are prepared in advance and balanced across the administrative team to ensure fairness and operational coverage.

**Why Join Ana’s Care & Home Support?**

We are committed to delivering high-quality, compassionate care while fostering a supportive and professional workplace. As part of our team, you will play an essential role in supporting caregivers and clients during critical hours.

**We offer**:

- Competitive hourly pay
- Comprehensive benefits and paid vacation upon eligibility
- A stable, full-time schedule
- Opportunities for growth and advancement within the organization
- A collaborative and respectful team culture

**Job Details**
- Job Type: Full-Time, Permanent
- Pay: From $23.00 per hour
- Language: English (required)
- Work Location: In person

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $23.00 per hour

**Language**:

- English (required)

Work Location: In person

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