Facilities Administrator

2 weeks ago

Waterloo, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**

You can work on your own initiative, take responsibility, and represent the OpenText Facilities Team following company standards with our goal of operational excellence and continual improvement.

You have a general problem-solving ability and a ‘can-do approach with the flexibility to provide consistent service in a continually changing environment.

**You Are Great At**:

- Oversee, plan, and coordinate new hire seating assignments and internal staff moves
- Manage and maintain the floor plan software (Centerstone)
- Prepare monthly occupancy status report to Management
- Oversee and maintain ITSM ticketing system for all work requests
- Inspect buildings daily to identify general corrective maintenance, report deficiencies, and recommend areas for improvement to management.
- Working with Maintenance, overseeing vendors, and confirming work is complete to expectations
- Oversee, plan, and coordinate the Janitorial program
- Oversee and maintains the First Aid & Fire Warden program
- Ensure safety standards are implemented and followed throughout the facility
- Provide support on purchasing and supply ordering
- Develops standardized processes and updates procedure documentation pertinent to the responsibilities of the position as required
- Attend all training on new systems and procedures
- Participates in the Health & Safety committee, and monthly inspections
- Assists with special projects and other duties as assigned by Management
- Prepares reports, updates records, and documents
- Performs departmental administration activities as required
- Proactively initiates process improvement initiatives
- Oversee & coordinate special events and large meetings in the office
- Active participant in Fire Drills
- Provide and assist with Reception coverage as needed

**What It Takes**:

- 4+ years of administrative support or front desk experience
- A completed course in facilities management would be an advantage (FMP)
- University degree / college / certificate or equivalent work experience
- Highly proficient in MS Office Suite (Word, Excel, Outlook)
- Possesses excellent verbal/written communication and interpersonal skills
- Ability to interface and communicate with all levels of the organization, strong customer service focus
- Provide a positive experience to our customers, clients, and employees alike
- Demonstrated ability to work collaboratively as part of a team
- Must demonstrate a desire to embrace learning and take initiative
- Excellent organizational skills and attention to detail
- Ability to be discreet and handle confidential, sensitive information
- Prolonged periods of standing and walking throughout the facility
- Flexibility to work overtime, as needed

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