Current jobs related to Manager, Recreation Facility Programming - Waterloo - City of Waterloo
-
Recreation Manager
3 days ago
Waterloo, Canada Beechwood Manor Retirement Home Full timeBeechwood Manor and its employees believe in the philosophy that all residents should have the opportunity to live with joy, purpose and well-being. We are looking for a Recreation Manager who shares that philosophy to fill the role on a temporary basis. Duties include: participates in the initial orientation of new residents including the assessment of...
-
Customer Service Representative Ii- Recreation
2 weeks ago
Waterloo, Canada City of Waterloo Full time**Position Description**: A full-time, fixed term (14 months) opportunity is currently availablefor a Customer Service Representative II - Recreation Services (RS). The primiary work location for this position is RIM Park with availability to also work at Albert McCormick Community Centre (AMCC). The position is responsible for providing excellent customer...
-
Recreation Assistant
3 days ago
Waterloo, Canada Devonshire Erin Mills Inc. Full time**Who We Are**: As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health, and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. We are...
-
Sports Facility Manager
5 days ago
Waterloo, Canada The RUNREC Full timeDurée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Work setting**: - Recreational facility/institution - Sports - ** Tasks**: - Identify customers' needs - Recommend products or services to customers - Assess client's...
-
Recreation Assistant
2 weeks ago
Waterloo, Canada Sifton Properties Ltd. Full timeWho We Are: As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. Embark on a...
-
Program Associate
2 weeks ago
Waterloo, Canada The City of Waterloo Full timeEmployment Status: Part-Time Casual (Temporary) - Pension - Weekdays - Weekends - Days - Mornings - Afternoons - Evenings - Assigned Shift **Program Associate - Community Programming** **Competition Number**: 19657 **Primary Work Location**: RIM Park Manulife Sportsplex & Healthy Living Centre, Waterloo Memorial Recreation Complex & Community Pavilion,...
-
Manager, Marketing and Business Services
2 weeks ago
Waterloo, Canada City of Waterloo Full time**Position Description**: The City of Waterloo is recruiting for the role of Marketing and Business Services Manager. Reporting to the Director of Recreation Services, the Manager will be responsible for the marketing, business development, program registration and bookings of the city’s recreation programs, services and facilities. As a dynamic and...
-
Arena and Facility Attendant
2 weeks ago
Waterloo, Canada The City of Waterloo Full timeEmployment Status: CUPE Seasonal - Pension - Weekdays - Weekends - Days - Afternoons - Evenings - Rotating **Arena and Facility Attendant (Seasonal)** **Competition Number**: 18972 **Primary Work Location**: Various Facilities **Posting Status**:Internal/External Job Posting **Hourly Rate**: $28.91 (Class C) * **Number of Positions**: 2 **Employment...
-
Program Associate
3 days ago
Waterloo, Canada The City of Waterloo Full timeEmployment Status: Part-Time Casual (Temporary) - Pension - Weekdays - Weekends - Days - Mornings - Afternoons - Evenings - Assigned Shift **Program Associate** **Competition Number**: 16100 **Primary Work Location**: RIM Park Manulife Sportsplex & Healthy Living Centre, Waterloo Memorial Recreation Complex & Community Pavilion, Albert McCormick Community...
-
Arena and Facility Attendant
7 days ago
Waterloo, Canada City of Waterloo Full time**Position Description**: **Accountabilties**: - Perform a wide range of operational, maintenance, administrative and construction activities within the Recreation Services Division of the Community Services Department, with occasional assistance to other facility location(s) and/or departments - Provide excellent customer service, professional and...
Manager, Recreation Facility Programming
2 weeks ago
**Position Description**:
The City of Waterloo is recruiting for Recreation Facility Programming Manager to fill a 12 month fixed-term contract. Reporting to the Director of Recreation Services, the Manager will be responsible for the efficient and effective delivery of quality services and programs for all community members who are utilizing City of Waterloo facilities for sports and fitness.
As a dynamic, results-oriented, and collaborative leader, the Manager will lead strategic initiatives for the City’s Recreation Facility Programming section with a focus on customer service and the development of innovative programs to address the needs of our diverse community.
**Accountabilities**:
- Responsible for the short and long-term planning, management, coordination, administration, operation and the delivery of all facility sport, fitness, aquatics, drop-in and related programs and services, including Community Adult Recreation Programs (CARL), with ongoing evaluation of the programs and services performance
- Provides oversight and leadership to full-time and part-time employees, including recruitment, onboarding, training, development, and performance management
- Researches, evaluates, and develops programs, recommends program expansion opportunities, and changes to programs, services and events to support goals and objectives of the section, division or department
- Establishes and models a strong customer service orientation for programs, services and events; leverages technology to enhance the customer experience
- Conducts regular reviews of the section’s performance relative to customer satisfaction, complaint resolution, potential partnerships, budget performance, divisional performance metrics and long term planning
- Builds successful and achievable work plans to meet program goals and objectives set out in the Recreation Services business plan while considering the core principles of inclusivity, accessibility and affordability
- Creates and manages the annual and ten (10) year operating and capital budget for the section and integration into the division’s budget; responsible for the planning, budgeting, forecasting of expenditures within the Recreation Facility Programming section
- Works collaboratively with the Manager of Marketing and Business Services, the Manager of Community Programming, Customer Service teams and others to ensure the seamless delivery and promotion of programming
- Actively builds community partnerships to enhance the number and variety of programs and special events
- Identifies, assesses, and manages risk with regards to program development, events, new initiatives and partnerships
- Develops and maintains professional networks, including counterparts in other municipalities and within the field, to remain current on existing and emerging trends in the industry
- Promotes a supportive environment where employees can work collaboratively with other team members internal and external to the department
- Ensures a safe and healthy workplace environment for customers and staff
- Ensures Recreation Facility Programming operates in full compliance with health and safety, accessibility, employment standards, and other relevant regulations and legislation
- Prepares reports, presentations, and memos related to divisional needs and presents findings to stakeholders and senior management on initiatives and results within the division
- Attends Council meetings, committees or other required public meetings as required to present recommended courses of action and updates on projects and initiatives
- Participates on corporate committees, initiatives and projects as required
- Other duties as assigned
**Minimum Qualifications**:
- Bachelor’s degree in Recreation and Leisure, Business, Public Administration, or a related field
- Minimum of five (5) years of progressive experience managing recreation programs, including program development, implementation, and evaluation, preferably within a municipal recreation environment
- Previous leadership experience managing teams, developing staff, leading people through change, and delivering high quality outcomes in dynamic environments
- Excellent customer service skills with the ability to interact effectively with the public, internal customers, and other stakeholders
- Demonstrated ability to develop, monitor, and evaluate organizational plans with experience planning and managing budgets
- Excellent communication, teambuilding, and interpersonal skills with proven ability to work collaboratively
- Superior analytical and problem-solving skills to think creatively, identify options, and resolve complex issues
- Excellent knowledge of legislation as it relates to program delivery
- Ability to function well under pressure and respond to the changing demands and priorities of others
- Proficiency using Microsoft office programs, including Word, Excel, and Outlook; experience with ActiveNet or another recreation software would
