Front Desk Agent

1 week ago


Prince George, Canada Super 8 Prince George Full time

Duties and Responsibilities:

- Check guests in and out while providing a pleasant experience.
- Issue room keys, pamphlets, vouchers, etc
- Answer questions and inquiries about attractions, dining reservations, events, etc.
- Handle Cash, Debit, and Credit Card authorizations.
- Review all credit card vouchers for proper imprints, authorizations and correct amounts.
- Verify and balance daily charges to customer folios, master accounts and house accounts.
- Observe and report any security issues to management.
- Additional duties as required by management.

Skills and Requirements:

- High School Diploma or equivalent
- Excellent customer service skills.
- Strong computer skills necessary including experience with Microsoft Word and Excel. Previous experience with a property management system an asset.
- Knowledge of SynXis an asset
- Detail-oriented and an experienced problem solver. Able to multi-task and handle multiple priorities.
- A team player with positive attitude.
- Eagerness to exceed guest expectations.
- Ability to work weekends and statutory holidays if necessary

**Job Types**: Part-time, Casual

**Salary**: $16.20-$16.50 per hour

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday
- Night shift
- On call
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location


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