Logistics Administrator

**Job Opportunity: Logistics Administrator & Dispatch Coordinator** **Bullwhip Logistics** is an industry-leading courier and 3PL provider in Winnipeg, dedicated to reliability and professional service excellence. Due to our recent expansion and successful acquisition of major public sector contracts—including the **City of Winnipeg** —we are seeking a highly organized **Logistics Administrator & Dispatch Coordinator** to join our office team. **The Role** This is a multi-faceted administrative position designed for a professional who thrives in a fast-paced environment. You will serve as the operational hub of our office, ensuring that our high-stakes government and commercial contracts are executed with 100% accuracy. **Key Responsibilities** **1. Customer Service & Order Management** - **Intake & Communication**: Act as the primary point of contact for clients, managing incoming orders via local and toll-free telephone lines. - **Contract Relations**: Communicate directly with Project Authorities to resolve scheduling issues or address service concerns promptly. **2. City Courier Dispatching** - **Route Coordination**: Manage the daily dispatching for "Scheduled" and "As-Required" courier services across North and South Winnipeg. - **High-Stakes Logistics**: Coordinate time-sensitive medical runs as well as all kinds of courier and freight orders with drivers - **Dynamic Scheduling**: Adjust routes and driver assignments to accommodate late-night pickups and varying airline flight times. **Freight Brokerage & Logistics Administration** - **Network Coordination**: Manage freight movements and brokerage operations across North America, servicing a diverse portfolio of commercial and government clients beyond municipal contracts. - **Requirements Analysis**: Consult with customers to deeply understand their specific freight requirements, ensuring the correct equipment and service levels are selected for every load. - **Carrier Management**: Responsible for the strategic booking of trucks and carriers, vetting partners to ensure they meet Bullwhip’s high standards for safety and reliability. - **Stakeholder Communication**: Serve as the central communication link between the shipper, the carrier, and the consignee to ensure all parties are aligned on pickup and delivery expectations. - **Transit Oversight**: Proactively monitor freight in transit to ensure timely delivery, providing regular and transparent status updates to clients throughout the shipping process. - **Compliance & Documentation**: Assist in maintaining meticulous records for audit purposes, including the management of bills of lading, proof of deliveries (PODs), and contract-specific reporting. **Requirements**: - **Experience**: Previous experience in logistics, dispatching, or freight brokerage administration is highly preferred. - **Organization**: Exceptional ability to manage multiple schedules and documentation requirements simultaneously. - **Communication**: Advanced proficiency in English (written and oral) to interact with government personnel and departmental representatives. - **Technical Skills**: Proficient in data management (Excel/spreadsheets) for record-keeping and financial auditing purposes. **Why Join Bullwhip Logistics?** - **Growth Potential**: Be part of a company that is actively securing long-term federal and municipal contracts. - **Professional Environment**: Work within a structured system that values accountability, safety, and high-quality assurance. - **Stable Future**: Contribute to the success of contracts with multi-year extension options. **Job Types**: Full-time, Part-time Pay: $16.00-$20.00 per hour Work Location: In person