Automotive Service Appointment Coordinator

1 day ago

Brantford, Canada Northway Ford Lincoln Full time

**Service Appointment Coordinator - Northway Ford Lincoln**

**Salary**: $16.00 - $19.00 based on experience - **Plus bonus plan**

Location: 388 King George Road, Brantford

Reports To: Service Manager

Hours: 8:00 - 5:00 Monday to Friday

**We are seeking a Full Time, Service Appointment Coordinator to join our Team**

The Service Appointment Coordinators role is to ensure the highest level of customer satisfaction, to deliver prompt and courteous service. We are in search of a Customer Service Expert that exhibits exceptional Customer Service skills, and is a highly motivated individual who can effectively handle incoming leads and create appointments.

**What we are seeking in YOU**:

- Reynolds and Reynolds (AS400 platform) experience an asset
- Familiarity with service merchandising
- Superior telephone abilities
- Proficiency with all Microsoft Office products
- Strong multi-tasking and organizational abilities
- A pleasant and outgoing manner
- Works well in a fast-paced team environment

**What YOU will be doing**:

- Responsible for booking service appointments
- Coordinate appointments with the Service Advisors
- Conduct follow-up with customers
- Promoting the dealerships Service and Sales Departments
- Assist the Service Manager with other various duties assigned

**Car Nation Canada’s Mission Statement**:
At Car Nation Canada, our Family of Dealerships provides industry leading automotive sales and service experiences by treating every customer and employee like family. We exceed expectations by providing superior customer service, supporting our communities and employing the most talented people in the industry. You’ll come in as a customer and leave as family.

**AODA Commitment**:
**DO NOT DELAY - APPLY TODAY**

We are an equal opportunity employer.

**WHY JOIN US?**
- Competitive Benefits Program including Health, Dental, Vision, Life Insurance, LTD, AD&D and more
- Employee Family Assistance Program
- VENNGO Work Perks (Hotel & restaurant discounts)
- Positive and supportive working environment
- Ensure that employees work in the manner and with the protective devices, measures, and procedures required by the _OHSA_ and regulations
- Provide training and mentoring from the best in the industry
- Provide the tools and environment to ensure you excel in every aspect of your professional life
- Previous experience is required, but we are open to individuals with previous transferable skills such as: customer service, service advisor, BDC, business development, parts advisor, automotive experience, Ford _

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

  • Service Appointment Coordinator

    2 weeks ago

    Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...

  • Appointment Coordinator

    5 days ago

    Brantford, Canada Brantford Kia Full time

    **Company Overview** Brantford Kia’s is driven to provide an exceptional automotive ownership experience. We are not a big automotive group who cares more about profit than people, instead we are a tight knitted team that works together to perform at a high level. **Summary** As an Appointment Coordinator at Brantford Kia, you will play a vital role in...

  • Service Appointment Coordinator

    2 weeks ago

    Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...

  • Service Appointment Coordinator

    1 week ago

    Brantford, ON NR J, Canada Brant County Ford Sales Full time

    Join the Brant County Ford TeamWe are a family owned and operated dealership and we have been operating in the Brantford community for over 50 years. Brant County Ford is currently seeking a highly motivated individual to fill the role of Service Appointment Coordinator. In this key role, you will be responsible for contacting service customers over the...

  • Automotive Sales Growth Coordinator

    4 days ago

    Brantford, Canada Auto Bugatti Inc Full time

    A well-known automotive dealership in Ontario is seeking a Business Development Coordinator to enhance customer engagement and drive sales. The successful candidate will handle inbound inquiries, manage customer appointments, and work closely with sales teams. Applicants should have prior customer service experience, excellent communication skills, and...

  • Automotive Sales Growth Coordinator

    2 days ago

    Brantford, Canada Auto Bugatti Inc Full time

    A well-known automotive dealership in Ontario is seeking a Business Development Coordinator to enhance customer engagement and drive sales. The successful candidate will handle inbound inquiries, manage customer appointments, and work closely with sales teams. Applicants should have prior customer service experience, excellent communication skills, and...

  • Automotive Sales Development Coordinator

    4 days ago

    Brantford, Canada Cambridge Housing Authority Full time

    A leading automotive dealership in Brantford is seeking a Sales Business Development Coordinator to enhance customer satisfaction and drive sales. This full-time role involves managing customer inquiries, scheduling appointments, and collaborating with various departments. The ideal candidate should possess strong communication skills and a customer-focused...

  • Automotive Service Advisor Strickland's Brantford

    3 days ago

    Brantford, Canada Strickland's GM Full time

    **Job description**: Exciting Opportunity for Automotive Service Advisor in Brantford, ON! Are you a reliable, enthusiastic, and knowledgeable individual with a passion for automotive service and exceptional customer care? Join our team at a leading dealership in the heart of Stratford, ON, as we seek a dynamic Automotive Service Advisor to enhance our...

  • Automotive Parts and Service Advisor

    5 days ago

    Brantford, Canada Strickland's GM Full time

    **Exciting Opportunity for a Parts/Service Advisor in Brantford, ON!** Are you a reliable, enthusiastic, and knowledgeable individual with a passion for both automotive parts and service? Do you excel at delivering exceptional customer care? Join our team at a leading dealership in Brantford, ON, as we seek a dynamic **Parts/Service Advisor** to enhance our...

  • Service Administrator

    2 weeks ago

    Brantford, Canada Brantford Hyundai Full time

    We are looking for a highly organized and efficient person to join our Service Team. This a full-time, temporary job in order to fill a medical leave of absence. Our hope will be to retain the temporary worker for a similar role when the person on medical leave returns. Primary responsibilities will include, but are not limited to: Answering inbound, and...