Manager, Resource Protection

2 weeks ago

Langley, Canada Pattison Food Group Full time

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group Ltd. supports Save-On-Foods, Buy-Low Foods, Quality Foods, Everything Wine, Pure Integrative Pharmacy, Imperial Distributors Canada Inc., and other Jim Pattison Group specialty and wholesale operations. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a Manager, Resource Protection (Support Services) to join our team at our Langley, BC, Gloucester Office.

Reporting to the Senior Manager, Corporate Security and Product Integrity, you will contribute to the success of the Save-On-Foods banner and other Pattison Food Group banners as required.

You will be responsible for:- Training and developing team members on our policies, procedures and legal aspects and facilitating in-house learning courses or programs.- Coordination and delivery of M.O.A.B (Management of Aggressive Behaviour) courses.- Completing weekly payroll for Resource Protection Personnel.- Tracking and coding invoices, conducting inventory audits and accounting for costs.- Working with Regional Supervisors and Senior Management to ensure all policies and procedures are current.- Building reports to provide statistics for, including but not limited to resignation, termination, WCB claims, criminal records, ATP, refusals, and critical incidents.- Reporting and presenting on KPI’s to Regional Supervisors and Senior Management.- Completing exit interviews when required for PSG’s.- Department EAS program, including budgeting, recruitment, policy, and training and development.- Diagnosing and repairing EAS technologies in the field when necessary.- Updating the internal intranet (WIKI) information and contact management.- Maintaining the in-house criminal charge database and other department record keeping as required.

You have:
- Minimum of 3 years Security Supervisory experience, investigative experience, or combination of both in a Resource Protection Department, or similar qualification.- Must possess and/or obtain a valid provincial security workers license.- Prior experience and knowledge of the Save On Foods Resource Protection Programs considered an asset.- Must be able to work flexible hours and travel throughout Western Canada when required, sometimes on short notice.- Certified M.O.A.B (Management of Aggressive Behaviour) instructor.-
- Operating knowledge of the STAR (payroll) program, Workday and Service Now would be an asset.

You are:
- Self-aware and empathetic and possess a high level of Emotional Intelligence (EQ).- Able to demonstrate a high degree of discretion, tact, diplomacy, and integrity while handling and managing confidential or sensitive information.- An excellent communicator with strong interpersonal skills.- Organized with the ability to plan and prepare.- Able to build effective relationships with both internal and external stakeholders.

What we offer:
In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

IND6

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