Leasing & Administration Coordinator

**ABOUT ACTIVA**:
Activa is Waterloo Region's largest land developer and home builder. For the last 30 years, we've developed communities for families and individuals to thrive - developing land into vibrant neighbourhoods, building homes designed for real life, and continuing to serve the communities we build long after closing. Waterloo Region is our home, and it's our privilege to help our city take shape.

**WHAT WE PROVIDE**:

- Paid sick days
- Competitive compensation
- Company paid health and dental benefits
- Work-Life harmony
- Strong focus on employee health and well being
- Local Work (*All of our offices and sites are located within the KW Region)

**ROLE SUMMARY**:
Reporting to the Property Management Manager, the Leasing & Administration Coordinator is responsible for supporting the Property Management Manager and Maintenance Staff, in successfully managing the sites in a professional and courteous manner.

**KEY RESPONSIBILITIES**:

- Provide excellent customer service in the leasing role, constantly seeking to minimize vacancies and achieve leasing targeted goals as outlined in the rent up schedules.
- Greet/meet prospective residents and determine their needs and requests for their new rental suite.
- Set up tenant profile in Yardi.
- Collect and ensure all rents are being paid on time.
- Creating letters to tenants regarding various LTB issues. Issuing legal notices to tenants (N4, N5, N6, N7)
- Tracking all rent increases and renewals.
- Provide administrative /leasing duties and support to the Maintenance Staff, and Property Management Manager as requested.
- Ensure rental rates are at market rent by updating market rent surveys monthly.
- Prepare lease agreements and all required documentation in accordance with company procedures.
- Prepare keys and schedule Move-in inspection with future residents.
- Complete and submit Traffic & Leasing reports.
- Provide the workflow of maintenance and administrative duties as directed by the Property Management Manager.
- Manage and maintain accurate database with rent collection/leasing and all other administrative duties as directed by the Property Management Manager
- Manage and maintain work orders - create, receive, close and ensure accuracy.
- Carry out other duties and/or procedures related to the leasing, marketing, rental and administration of suites as may be assigned by the Property Management Manager
- Communicate with team members and Building Managers on an ongoing basis.
- Manage and prepare work plans to address warrantable items.
- Liaise with Maintenance technicians and Contractors to ensure deficiency corrections have been completed.
- Create Field Work orders.
- Ensure Tarion portal is updated monthly.
- Other tasks as required.

**QUALIFICATIONS**:

- Post-secondary degree or diploma in business management considered an asset.
- 1+ years of related experience in the rental/leasing industry
- Strong communication and interpersonal skills
- Exceptional customer service and organizational skills
- Proficient in YARDI (Breeze), Microsoft Office, Excel, Word, Outlook, Internet
- Ability to work a flexible schedule, including evenings and weekends.
- Strong team player and ability to multi
- task in a fast-paced environment
- Must possess valid Driver’s license.
- Must own, properly register and insure own vehicle.
- Have an attention for detail.

**PERSONAL ATTRIBUTES**:

- Excellent written, verbal and time management skills
- Extremely detail-oriented with the highest standards for quality and execution.
- Strong troubleshooting and problem solving abilities.
- Strong planning, coordination and prioritization skills.
- Self-starter who is highly organized, works efficiently, and with mínimal supervision.

If you are self-motivated and are looking for an opportunity to expand your career in a dynamic and enthusiastic environment, you are invited to submit your resume.

Activa is committed to creating an inclusive environment for all individuals. We support the goals of the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation throughout the recruitment process, please contact our Human Resources department.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Application question(s):

- What is your salary/wage expectation?
- Do you have your own vehicle?

**Experience**:

- Property leasing: 1 year (required)
- Yardi: 1 year (required)

Licence/Certification:

- Driving Licence (required)
- Property Register (required)

Work Location: In person