Bilingual Business Admin Operations Specialist

**Position Snapshot**:
**Business areas**: Nestlé Purina Petcare

**Job title**:Bilingual Business Admin Operations Specialist

**Grade Level**:14

**Location**: Mississauga ON located at 2500 Royal Windsor Dr, Mississauga ON L5J 1K8; Hybrid

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on
- day one of employment.
- Company matched pension plan.
- Bring your dog to work
- Four weeks of Vacation and four personal days (Personal Paid Holidays)
- Excellent training and development programs as well as opportunities to grow within the company.
- Access to Educational Assistance & Tuition Reimbursement.
- Bonus eligibility
- Free Headspace Account - guidance to create habits to support your mental health.
- Up to 50% off - Nespresso Coffee Machine, Capsules, and accessories.
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites).
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships.

**Position Summary**:
**A day in the life of a Bilingual Business Admin Operations Specialist**:
**Price Lists & Budget management**:

- Update and maintain Master Price list with new products and pricing for PPVD, Pro Plan and Widely.
- Generate price lists for all distributors as well as territory managers.
- Provide additional pricing details for distributors as needed.
- Manage the virtual gift card order program and provide monthly analytics and budget updates to all stakeholders.
- Manage the order process and reporting for Nespresso machines and provide budget updates.

**Manage the flow of items into/through Archway (3rd party storage) to ensure on time delivery to the team and avoid any surplus or insufficient required for flawless execution including**:

- Certify users for NPPCA on a bi-annual basis.
- Provide Inventory Lists for all departments.
- Maintain and improve relations with Archway by meeting with Account Manager on a quarterly basis.
- Manage 3rd party storage facilities inventory and controls.
- Provide technical support to sales team and resolve issues as needed.
- Provide Quarterly Inventory Analysis to the Director, NSM and other NSG stakeholders.
- Manage MS Teams Room (Archway) & Updates for Archway Nest page.
- Coordinates shipment of samples from Archway to key customers, GMA and MDO teams.
- Maintain the Archway budget tracker and provide reports to the PO owners on a monthly basis.
- Review and update the SOP with current practices as needed.

**Event Planning**:

- Responsible for scheduling & executing internal meetings, national tradeshows and lunch and learns, which includes theme development, site selection, venue, meals and meeting rooms, and awards night planning.
- Based on feedback evaluations, implement continuous process improvement when necessary.
- Review contracts and submit to legal for approval and signatures.
- Perform Sales and Technical support on the CRM (Customer Relationship Management) Platforms:

- Hold Admin Lite License in Salesforce.
- Add/remove users in the platform.
- Collaborate with US on implementation of new updates and support group.
- Process Trade Spend Payments on a monthly basis.
- Support the sales team with technical questions.
- Run Sales Reports as needed and directed.
- Provide support to the IT department on implementation of national strategies.

**What will make you successful?**
- Completion of a College Degree (Post-secondary education) in Business, Business Administration or equivalent combination of education and experience.
- Minimum three years senior experience in an administrative role preferable within a sales environment.
- Experienced in using a systematic approach in solving problems through analysis of data and achieving a clear definition of business requirements.
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide.
- Experience with planning & organizing - establishing courses of action to ensure work is completed efficiently.
- Experience in event planning.
- Strong analytical and decision-making skills.
- Ability to deal effectively with a broad base of user issues.
- Excellent written, oral communication and presentation skills combined with excellent time management skills.
- Initiative, flexibility, and ability to work independently and produce quality work in a fast-paced environment.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression - this really could be a move towards the exciting career you’ve always wanted.

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences