Credit Administrator

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

**Job Description**:
**Additional duties will include**:

- Set credit limits for both existing and new customers collaboratively with Profit Centre Managers within authorized limit, or present recommendation to Regional Credit Manager
- Inform Profit Centre Managers when there is a change in a customer’s business that might have a negative impact on their credit
- Collect on accounts while maintaining healthy profitable customer relationships
- Partner with sales team to create plans for higher risk accounts
- Investigate and resolve customer disputes; address short payments in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre
- Maintain detailed notes in the computer system for each account
- Prepare delinquent accounts for third party collections, bad debt reserves and write offs
- Obtain proper documentation including personal guarantees and letters of credit
- Perform other tasks as requested by the Regional Credit Manager

**Qualifications**:

- A minimum of 3 years credit or finance experience
- Proficient in the use of the Microsoft Office
- Possess excellent interpersonal skills and sound business judgment
- Strong analytical skills with the ability to reconcile accounts
- Able to handle multiple open files and prioritize work
- Thorough understanding and interpretation of credit bureau reporting
- Ability to learn and operate the applicable software system used to process orders
- College and/or University degree - preferably in a finance or business-related field of study preferred.
- Acquired or working towards the Certified Credit Professional designation

**Preferred Skills**:

- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Knowledge of the construction industry
- Experience using Excel, Microsoft Office

Additional Information
**Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

**Please note that this position is NOT remote, work will be in office in our Port Kells location. You must be legally able to work in Canada.

**In addition, we will offer you**:

- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time