Leasing Operations Administrator

7 days ago

Surrey, Canada Prospera Credit Union Full time

**TEAM LOCAL is hiring**

Prospera Credit Union is a community-based, purpose-driven organization that offers our members a full range of financial products and services. As one of the largest credit unions in British Columbia, we help build vibrant, healthy communities, thriving local enterprises and financially empowered people. Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan.

Join a dynamic team where your skills will shine, and every day brings new opportunities for growth and success. Be our new **Leasing Operations Administrator**.

In this role, your responsibilities will include managing customer inquiries, ensuring precise and timely documentation, processing funding approvals and vendor payments, and maintaining data accuracy in the leasing system. As a vital support to our dealers, brokers, and sales team, you'll also rotate through specific department functions to uphold operational efficiency.

**What you’ll do**:

- Prepare and verify lease documentation, ensuring the lease agreement details are accurate and compliant with the approval conditions.
- Accurately enter all lease and customer particulars into the leasing system.
- Authorize payment for leased assets and commissions.
- Follow up on outstanding deficiencies.
- Identify changes to insurance and lien regulations and standards across Canada and recommend procedural and documentation changes to ensure compliance.
- Act as an information resource channel for branch employees, leasing customers, dealers, brokers, and the sales team.
- Promote a professional image of Prospera while delivering a superior level of service to all leasing stakeholders through varied communication channels.

**What you bring**:

- Two years in an administrative and/or front-line customer service position or an equivalent combination of education and experience
- Experience in a leasing or lending position is an asset.
- Excellent customer service skills.
- Superior interpersonal and communication skills with the ability to communicate both verbally and in writing with a wide variety of people.
- Excellent organizational and time management skills.
- Sound judgment and decision-making skills.
- Working knowledge of the Personal Property Security Act (PPSA).

**What We Offer**:

- Flexible Work Program for some of our roles - ask us
- Flexible Benefits Program - pick and choose what works best for you.
- Defined Contribution Retirement Plan - let’s start saving and keep your future in mind.
- Vacation, Wellness and “Prosperian” Days - paid time off to support your overall well-being.
- Professional development - come grow your career and develop your skills.
- A supportive, collaborative work environment
- we’re proud to be a Great Place to Work certified organization.

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