Dispatch Coordinator

**BUILD IS SEEKING A DISPATCH COORDINATOR**

BUILD is an award-winning social enterprise and training program that employs individuals facing multiple employment barriers, preparing them for long-term meaningful careers in the trades. As an Indigenous non-profit organization, BUILD provides an innovative approach to social change.

Skoden Flex Staffing is BUILD’s latest social enterprise, a new way to look at temporary labour as a healthy launchpad into full-time, stable employment.

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We are seeking a Dispatch Coordinator For Skoden Flex Staffing to oversee daily labor dispatch, manage Personal Protective Equipment (PPE), coordinate transportation for workers, and maintain a welcoming worker waiting area. The Dispatch Coordinator plays a vital role in ensuring workers are properly assigned, equipped, and transported to job sites efficiently.

This position requires strong organizational skills, multitasking abilities, and problem-solving skills, along with a valid driver’s license. The Dispatcher will work closely with the Skoden General Manager, Skoden Skills Instructor, and Skoden Care Planner to ensure a smooth daily workflow.

**POSITION DUTIES AND RESPONSIBILITIES**

The Dispatch Coordinator operates under the direction of the Skoden Flex Staffing General Manager, and in collaboration with the Skoden Skills Instructor and Care Planner, and is responsible for:
**Dispatch and Scheduling**
- Schedule and Assign Workers: Match workers to job requests based on skills, availability, and client needs.
- Confirm Attendance: Ensure workers arrive on time, handle last-minute call-offs, and arrange replacements as needed.
- Communicate with Clients: Provide staffing updates, respond to inquiries, and address any concerns.
- Recordkeeping: Maintain accurate logs of job orders, worker assignments, hours worked, and attendance records.
- Coordinate with the Trainer: Ensure workers have completed necessary training before dispatching them to job sites.

**Worker Transportation Coordination**
- Arrange Transport: Coordinate transportation for workers who need assistance getting to job sites.
- Schedule Drivers: Work with in-house drivers or external transportation services to ensure timely arrivals and pickups.
- Drive Workers as Needed: If required, transport workers to job sites using a company vehicle.

**Worker Waiting Area Management**
- Manage Lobby Area: Ensure the waiting area is clean, organized, and ready for workers to check in..
- Stock & Maintain a Small Kitchenette: Keep lunch-making supplies and coffee available for workers who need to prepare a lunch for the day.
- Monitor Worker Flow: Maintain an orderly process for assigning jobs, checking PPE, and addressing worker concerns.

**PPE & Equipment Management**
- Ensure PPE Compliance: Verify that all workers have the required PPE (hard hats, gloves, boots, etc.) before dispatching them.
- Maintain PPE Stockroom & Lending Library: Track inventory, issue PPE, collect returned items, and ensure proper storage.
- Inspect PPE: Regularly check returned items for wear and tear, replacing or repairing as necessary.

**Office Operations & Coordination**
- Open the Office Daily: Open office by 6:00 AM to prepare for the workday and ensure everything is ready for dispatch.
- Support Payroll & Invoicing: Verify hours worked and relay accurate records to payroll and billing teams.
- Enforce Safety Standards: Ensure all workers understand job site safety protocols before dispatch.
- Report to the General Manager: Provide updates on daily dispatch operations, worker attendance, PPE inventory, and transportation logistics.
- Coordinate with the Trainer: Ensure workers receive necessary certifications and training for job placements.

**Qualifications**
- Experience in scheduling, or logistics preferred.
- Strong organizational and multitasking skills.
- Ability to work early morning shifts consistently (starting at 6:00 AM).
- Good communication skills and problem-solving ability.
- Basic computer skills (Microsoft Office, Google workspace, WhatsApp, etc.).
- knowledge of PPE and workplace safety standards is an asset.
- Ability to lift and move PPE and supplies as needed.
- Smart phone.
- Valid driver’s license
- Superior interpersonal communication skills, and ability to work either independently, or as part of a team.
- Emotional self-awareness and self-care habits to work in a healthy way with survivors of trauma, including an understanding of your own journey
- Awareness of Indigenous cultural practices and willingness to participate in Truth and Reconciliation in the workplace
- Willing to obtain a child abuse registry check.

**Preferred Skills**
- Familiarity with the construction, warehouse, or general labor industries.
- Customer service experience.
- Experience in a supportive and mentorship environment
- Experience working with people with multiple barriers to employment, or marginalized populations.

**Job Types**: Full-time, Permanent

Pay: $22.00-$24