Hub-nu25-02 Supervisor, Hub Digital Learning

ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization, and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.
THE OPPORTUNITY
Job Class
Non-Union
Department
HUB Digital Learning & Training
Location
Hybrid Remote - 2 Carlton Street, Toronto ON
Status
Full-Time, Permanent
Pay Rate
$60,000 to $65,000 per annum
Vacancy Number
HUB-NU25-02
Number of vacancies
1
Available
Immediately
Hours/Shifts
Mon-Fri 9am-5pm
Schedules may change depending on operational requirements
Travel to Springboard locations and community partner sites is occasionally required.
An exciting opportunity for an innovative leader who is committed to making meaningful impacts in communities through innovative technology.
Springboard’s Community Learning HUB (HUB), our digital learning platform launched in 2009, promotes health and inclusion for youth and young adults. Supporting over 250 schools, social service organizations, and Springboard staff, the HUB reaches thousands of participants annually across Canada.
The Supervisor, HUB Digital Learning & Training is responsible for supervising the production of Springboard’s HUB digital learning initiatives. In collaboration with the Manager, HUB Digital Learning & Training, the Supervisor of HUB Digital Learning & Training will maintain full life cycle project management tools for digital learning initiatives and lead the creative design of digital assets. Responsibilities will include leading the hiring, onboarding and training of staff, collaborating with internal and external partners to understand needs, overseeing curriculum development, standardizing module design strategies, assessing product performance, supporting compliance with funding contracts, developing technology process improvements, and motivating a cross-functional team.

**Requirements**:
WAYS YOU CAN CONTRIBUTE
- People Leadership - Lead team to strong performance and the successful achievement of complex digital initiatives. Ensure compliance with Springboard management standards.
- Full Cycle Project Management - Manage and coordinate product development and technical aspects of a project, including planning, design development, and project closeout.
- Community Outreach - Oversee HUB learning partnership network, including 300+ national agencies.
- Partnership Building - Work with HUB leadership to support reporting and fund development.
- Design and Documentation - Implement design standards and process improvements.
- Financial Oversight - Work with Manager and Finance to develop budgets for HUB portfolio. Oversee, monitor and analyze financial statements to ensure programs are on budget and work collaboratively to determine actions required if there are variances. Collaborate on strategies to increase financial performance. Understand timing implications of events and of funding.

WHO YOU ARE
Education/Experience
- Post-secondary diploma or degree in digital design, web development, curriculum development, a related field, or equivalent experience
- 3+ years of experience in program or project leadership related to online learning platforms, digital creative production, or curriculum development
- Experience in project or program oversight, tracking deliverables, and using project management and CRM tools
- Experience planning and supporting professional development / learning programs
- Experience people leading and growing software designers and developers
- Extensive experience working in agile teams and practices
- Excellent written communication skills in English to prepare internal and external documentation
- Ability to advise, discuss and clearly document complex technical concepts
- An aptitude for problem solving, researching and analyzing information and clearly communicating the results to a variety of users