Administrative Assistant/receptionist

7 days ago

Calgary, Canada Beacon Hill Physiotherapy & Sports Medicine Full time

We are looking for an Administrative Assistant/Receptionist to join our team at Beacon Hill Physiotherapy. We are a busy Physiotherapy and Massage clinic located in the North West. Average of 20-30 hours in a week. Must be flexible with hours, being able to work mornings, afternoons and evenings. However if you are open to learning other roles there is opportunity for more hours.

As an Administrative Assistant/Receptionist you will:

- Excellent communication skills, both verbal and written, are important to communicate effectively with clients, healthcare professionals, and other clinic staff.
- Excellent organizational and multitasking skills.
- Schedule and confirm appointments, type and proofread correspondences/letters, forms and other documents.
- Perform general office duties, and provide administrative support as needed.
- Provide an excellent customer service to the patients, clinic staff and referring doctors.
- Enter and update patient computer records.
- Maintain reception area in a tidy and welcoming manner.
- Knowledge in MVA, and WCB processing is an asset
- Processing payments using a variety of insurances/ payment method.

To take on the role of Administrative Assistant, you must have:

- 1-2 years previous experienced in a healthcare setting or physiotherapy clinic is an asset.
- Strong understanding of healthcare administration, including scheduling, billing, and insurance processes (Private and MVA patients).
- Proficiency with office management software, and healthcare systems.
- A professional customer service attitude.
- Ability to work cooperatively and independently.
- Demonstrate the ability to prioritize and organize, with attention to details.
- Proven ability to work effectively in a fast-paced environment.

**Education**:

- Medical Office Assistant Certificate, Hospital Unit Clerk Certificate or similar and/or experience in Healthcare Administration, Business Management, or a related field preferred.
- Experience in physiotherapy, healthcare, or medical offices a plus.

**Job Types**: Full-time, Part-time, Permanent

Expected hours: 20 - 30 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Work Location: In person

Expected start date: 2024-10-28

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