Client Care Coordinator

3 days ago

Oakville, Canada Anchoridge Counselling Services Full time

Anchoridge Counselling Services is a private practice in the Oakville region. We are seeking an Client Care Coordinator to join our team.

This position includes but is not limited to the following:

- Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
- Scheduling clients appointments
- Collecting payments
- Insurance verification
- Preparing and maintaining client files, paperwork and meeting notes, and managing/updating client databases.
- Working with a team of admins from other locations (Oakville and London) and coordinating on projects/tasks assigned by the admin coordinator or clinical director
- Common workplace cleaning

**Requirements**:

- **Previous experience as an Administrative Assistant or in a related field is an asset**:

- **Experience in the mental health field**:

- Excellent communication and customer service skills
- A high level of computer skills is a necessity; including Microsoft Office, Excel, etc.

**Expectations**:

- Be able to greet clients with empathy and warmth
- Be an effective **team player** and flexible in adjusting to changing work environments.
- Participate fully as a member of the team and contribute to a positive work environment.
- Keep others in the immediate team informed and up to date about the status/progress of projects, and all relevant or useful information related to day-to-day activities.

**Hours**:
Flexible: 15-20 hours a week

The admin will need to submit their availability each month, after which shifts will be assigned based on the provided availability.

**Education**

If you are pursuing a degree in Psychology, Social Work, or a related field, this can be a great career opportunity for you. Whether you are currently enrolled in your bachelor's program or are a recent graduate, this role offers valuable experience and the chance to grow within a supportive and professional environment. As an Administrative Assistant at Anchoridge, you will gain firsthand knowledge of the field, develop essential administrative skills, and contribute to the efficient operation of our services.

**Job Type**: Part-time

Pay: $17.50-$20.00 per hour

**Benefits**:

- Company events
- On-site parking

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Mental Health: 1 year (required)

Work Location: In person

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