Office Administrator and Receptionist

**Job Title**:Office Administrator and Receptionist

**Location**:Fergus, ON

**Job Type**:Full-Time Permanent

**About Us**

Grand River Robotics (GRR) strives to be the market leader in the agricultural industry for innovative solutions. Since 2012, we’ve focused on helping dairy farmers build a profitable and enjoyable future through automation and dedicated service. Our mission is to create a sustainable, profitable, and enjoyable future in farming for our customers, their animals, and our team members.

Headquartered in Wellington County, GRR supports customers across our service area with timely service, expert advice, and cutting-edge products. We specialize in selling and servicing Lely equipment, along with complementary technologies such as 360Rain, Hoofcount, Dairypower, Boetech, and more. Our team is driven by passion, integrity, and continuous improvement to ensure the best possible experience for our customers.

**Job Overview**

**Key Responsibilities**

**Communication & Office Coordination**
- Answer incoming phone calls and assist with general inquiries, call forwarding to appropriate employee when necessary
- Maintain shared vacation calendar
- Send out “Congratulations on 1 Year Start-Up” cards
- Assist with preparing lamination documents for start-ups
- Update and maintain employee and department contact list

**Mail & Document Handling**
- Pick up mail from PO Box
- Scan paper receipts and documents for electronic filing
- Manage physical and electronic document filing system
- Print and mail monthly customer statements and related invoices
- Mail out Accounts Payable (A/P) cheques

**Banking & Payments**
- Deposit cheques at bank or via Remote Deposit Capture machine
- Post deposits in Microsoft Business Central
- Collect customer credit card payments over the phone
- Download and save:

- Bank statements
- Visa statements
- Bank transaction exports

**Accounts Payable & Financial Support**
- Enter Accounts Payable invoices (with assistance from Full Cycle Accountant)
- Download and save A/P invoices from online portals

**Vehicle & Equipment Management Support**
- Update and maintain vehicle list
- Update and maintain issued Petro Canada SuperPass card and 407 Transponder list
- Update and maintain list of issued IT equipment to employees

**Install & Inventory Support**
- Maintain general office supplies and coordinate reorders with Purchasing Manager
- Prepare handover paperwork (reviewed by Project Manager)
- Add service items in Business Central (reviewed by Inventory Manager)
- Print installation drawings for Project Manager

**Requirements**:

- Proven experience in an office administration role, with experience in the agricultural industry considered an asset
- Proficiency in Microsoft Business Central is considered an asset, but not required
- Strong clerical and organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to manage multiple tasks efficiently while maintaining a high level of accuracy
- Experience in human resources functions is a plus
- Strong phone etiquette and customer service skills are essential

**What We Offer**
- $45,000 to $55,000 salary per year depending on experience
- Health benefits including dental and vision
- RRSP matching
- Casual dress environment
- You’ll be joining a passionate and collaborative team that’s eager to work with you

**How to Apply**

Please submit your resume and brief cover letter through indeed.

We are actively hiring so be sure to submit if you don’t want to miss out on this opportunity

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- RRSP match
- Vision care

Application question(s):

- Please list any additional languages other than English that you speak.
- Please briefly explain any previous experience in the agricultural industry.

Work Location: In person