Medical Office Administrator

6 days ago

Fergus, Canada Grand River Physiotherapy Full time

Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Opened in 1999, our busy physiotherapy clinics are looking for a full-time medical office administrator to join our busy team.

**Duties**

As an Office Administrator, duties will include (but are not limited to):

- Organizing and scheduling appointments, contacting patients to confirm appointments and providing relevant information about the clinic, as well as learning scheduling efficiency
- Maintaining strict confidentiality and professionalism
- Using EMR system to schedule, bill, and accurately enter client data
- Billing a variety of health insurance benefits (EHB, MVA, WSIB)
- Other day-to-day operations (laundry, tidying etc.)

**Qualifications**
- Minimum 1-2 years of physiotherapy (or medical) clinic experience is a definite asset
- Reliable, punctual, and flexible
- Experience working in a fast-paced environment, while handling a multi-line phone system, while providing exceptional customer service
- An aptitude for computers, including skill with electronic scheduling software and Microsoft Office
- Experience with taking payments - managing a POS system, and EHB billing
- Ability to perform a variety of clerical tasks efficiently and accurately

**Skills**
- very strong organizational and multi-tasking skills
- efficient working both independently and collaboratively as part of a team
- Excels in a quick-paced environment
- possesses excellent communication skills
- meticulous with billing and managing client details

**Job Types**: Full-time, Permanent

Pay: $21.50-$24.00 per hour

Expected hours: 33 - 38 per week

**Benefits**:

- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Fergus, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (required)

**Experience**:

- Medical office: 2 years (required)
- receptionist: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2025-01-27

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