Legal Assistant

**Do you take pride in helping others and providing excellent client service? **Keep reading to find out how this role may be a great fit for you
We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is responsible for supporting BC families by providing a free service to track and collect child and spousal support. We are passionate about what we do and the clients we serve and are proud of delivering exceptional service in a client-focused way.
It’s an exciting time to join the BCFMA and we’re looking for creative and passionate people to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and let’s not forget our awesome pension plan as just a few of the benefits BCFMA employees are eligible for. Most importantly, you would be making a difference in the lives of families in BC
The BCFMA is currently looking for a permanent, full-time Legal Assistant to join our team in our Victoria office.

**What can I expect as a Legal Assistant?**
Our Legal Assistants are a team of professionals who provide legal administrative aid to our in house Legal Counsel and other Agency staff. This position collaborates with other staff in a manner which increases the efficiency of the roles they support, enhances internal and external communications and maximizes client service.
In our world, no day is ever the same, but you can expect a typical day to include some combination of the following:

- Prepares the legal case file and supporting documentation, prepares and compiles precedents, correspondence, and court and other registry documents and ensures all are available to Counsel prior to scheduled court dates.
- Arranges for timely delivery and service of court and other documents to court registries and other parties as required.
- Provides follow up support for court appearances; checking, receiving and entering documents as required.
- Communicates effectively with clients, external counsel, court staff, reciprocating jurisdictions and other community agencies to enhance and expedite client service; resolves telephone complaints when appropriate.
- Prioritizes actions effectively in order to respond to numerous, diverse challenges and demands.
- Maintains current knowledge base of changes to legislation and BCFMA policies, procedures and computer systems; understands and keeps up-to-date on applicable parts of Family Law and the legal system and how these are applied in BCMFA activities. Learns unique job-related vocabulary, systems and processes.
- Works constructively with the Legal Counsel Team and coworkers to maximize efficiency and effectiveness of the team and keeps supervisor informed of problems and suggestions arising from the work. Proactively provides solutions to improve work flow and client service for both Lawyers and Legal Assistants.
- Completes work at a level that visibly demonstrates BCFMA's goals are being met.

**What education and experience will you need to be successful?**
- Certificate or diploma from a Legal Assistant program plus a minimum of two years’ experience as a Legal Assistant would be considered an asset. An equivalent combination of education and experience may be considered.
- Demonstrated ability to work independently with little instruction and supervision.
- Excellent word processing and keyboarding skills
- Strong English language skills, including grammar and proofreading.
- Ability to relate well to all kinds of people - internally and externally; builds appropriate rapport and is approachable.
- A versatile learner who is open to change and enjoys the challenge of unfamiliar.

***Salary**: $39,903.00-$51,944.00 per year