Customer Service Representative

4 days ago

Scarborough, Canada AutoCanada Inc. Full time

**Customer Service Representative - Collision Centre**

**Excellence Auto Collision - Silver Star**

**Scarborough, Ontario**

At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Customer Service Representative**, you will play a key role in curating the service experience for our valued clients who choose our Collision Centre service as well as managing daily and monthly business administrative duties. If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team

Sound good so far?

**What’s in it for you?**
- Highly competitive wages
- Paid vacation
- Generous incentive plan
- Clean working environment
- Health and Dental benefits

**Your day-to-day**:

- Provide exceptional customer service to our value clients by exceeding their needs and expectations
- Answering incoming phone calls and inquiries related to the Collision Centre
- Establish and sustain positive working relationships with customers and insurance companies
- Manage the claims management and closing process including insurance compliance
- Attend training, information sessions and workshops recommended by Collision Manager

**What you bring to the table**
- High School Diploma
- Experience in a customer service or sales capacity is considered an asset
- Ability to be professional and deliver exceptional service to clients
- Excellent verbal/written communication
- Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MSOffice, SharePoint, etc.)
- Must possess a valid driver's license and a safe driving history

INCC

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