Front Desk Agent

2 weeks ago

London, Canada Days Inn - London Full time

Front Desk Agent (Part-Time $17.20hr) - 1 Position Available

Days Inn by Wyndham London

Position duties:

- Check guests in and out daily
- Answer guest questions and requests with a friendly and courteous attitude
- Be familiar with the city of London and provide directions to local attractions and places
- Answer phone calls and take reservations
- Organize Housekeeping assignments
- Maintain a balanced cash float and complete daily deposits
- Ensure guest satisfaction with courtesy calls
- Respond well to high pressure, fast paced environments
- Inform guests about the benefits of Wyndham rewards and complete sign up requirements monthly
- Answer to Management for all duties and questions
- Resolve guest concerns as they arise

**Requirements**:

- Previous front desk/ reception/ concierge history is strongly preferred but not required
- Must be bondable
- Demonstrate exercise superior conflict resolution skills
- Strong communication skills in English, both written and verbal essential
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Ability to work all shifts, including weekends, evenings and holidays

**Job Type**: Part-time

**Salary**: From $17.20 per hour

**Job Types**: Part-time, Permanent

Pay: $17.20 per hour

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Work Location: In person

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