Product & Marketing Enablement Specialist

Posted: April 24, 2025

Closing Date: May 6, 2025

Position Type: Limited Term (12 months)

Management Professional (MP)

ENMAX Values - Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

The Product & Marketing Enablement Specialist works closely with cross-functional teams to support the successful launch and promotion of our products. Areas of specialty include leveraging technology to map, analyze and improve the customer experience, ensuring that it aligns seamlessly with our product and marketing strategies.

Major Responsibilities:
- Assess the technology and system needs of the Product and Marketing teams while identifying opportunities to enhance customer interactions.- Actively participate in cross functional work groups to develop and improve policies, processes and systems that impact the customer experience as well as our product and marketing business objectives.- Collaborate with cross-functional teams to understand the customer journey and identify opportunities for improvement.- Utilize customer journey mapping techniques and technology to visualize and analyze the customer experience.- Analyze complex business problems and provide expertise in identifying, evaluating, and implementing solutions that are cost effective, complement business objectives and deliver an exceptional customer experience.- Liaise with internal & external stakeholders to provide detailed business requirements for product launches, marketing activity, as well as system and infrastructure improvements.- Collaborate with the Product and Marketing teams to evaluate, enable and enhance product and operational solutions post-implementation.- Continuously monitor and assess the impact of technology changes on the customer journey and enable data-driven improvements.- Partner with Business Applications, Project Delivery, Product, and Marketing Teams to align technology initiatives with the broader company strategy.-
Education Required:
Qualifications & Experience:- Advanced commodity knowledge in Alberta electricity and gas industry- Well versed in project delivery, including planning, implementation, and monitoring.- Strong process orientation with the ability to understand, dissect, and map out existing processes to identify areas of improvement or redesign. Competencies:
- Well versed written and verbal communication skills- Effective facilitation, management, and negotiation skills- Strong business acumen- Ability to partner effectively with internal and external stakeholders.

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employee’s needs, onsite childcare centre (upon availability, offered from our ENMAX Place location 141 - 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesdays, Wednesdays, and Thursdays.

Note:- Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.- Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

Please visit our

careers page

to learn more about other opportunities at ENMAX Corporation.

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About ENMAX
- For over 100 years, ENMAX Corporation, through its subsidiaries and predecessors, has provided Albertans with safe and reliable electricity to power the success of our province. We are warming homes, supplying worksites, driving businesses and powering communities. We are committed to being “on” for our customers. Our goal is to provide forward-thinking and customer-centric energy solutions that not onl