Program & Volunteer Assistant

1 day ago

Calgary, Canada Ruth's House Full time

**Programs & Volunteer Assistant**

Full Job Description

About Ruth’s House.Ruth's House is a safe haven for those experiencing domestic violence and abuse in the Black Community.

**Our Vision**

A community free of family abuse.

**Our Mission**

To empower individuals, families and the community in the fight against family abuse.

**Summary**

We are looking for a creative and energetic individual with exceptional customer service and leadership skills, who has knowledge of, and experience working in a community setting.

**Responsibilities include, but are not limited to**:

- Complete intake and assess needs of individuals and families and refer to programs and services.
- Effectively respond to individuals in crisis, ensuring appropriate actions are taken.
- Assist families and other individuals access the appropriate inhouse and external programs.
- Arrange for or facilitate programs that enrich and strengthen family life through education and preventive programming.
- Engage community agencies and organizations to build positive relationships and to identify community needs, and advocate for and/or develop programs and services.
- Assist in the recruitment, selection, training, supervision and evaluation of program staff and volunteers
- Organize program events in the community.
- Compile and submit program, outcome, monthly and yearly reports.
- A Degree or Diploma in the human services field and/or equivalent experience
- A valid driver's license, and dependable vehicle
- Knowledge of social systems and issues relevant to African community and programs and resources
- Preventative social services and innovative practice methods
- Experience working with families and organizations
- Exceptional interpersonal skills; and excellent organizational skills
- Connect with diverse learners, including youth
- Problem-solve and think on your feet
- Be highly organized with excellent time management skills

**Professional communication skills**: both verbally and in writing
- Demonstrate strong oral and written communication skills
- Public speaking ability to facilitate meetings, instruct programs and represent Ruth’s House at community events.
- Ability to work well with others and positively contribute to a team atmosphere
- Strong computer skills

This role requires the employee to work weekends and evening during the programs. Flexibility in working hours is mandatory.

**Additional Comments**

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

**Job Type**: Part-time

Pay: $18.00-$22.74 per hour

Expected hours: 15 per week

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- DCS / DEC (required)

**Experience**:

- Project planning: 1 year (required)
- Communication skills: 2 years (required)
- Organizational skills: 2 years (required)

**Language**:

- Arabic, Tigrinya, or French (required)

Work Location: In person

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