Medical Office Assistant

3 days ago

Calgary, Canada Imagine Health Centres - Sunpark Location Full time

**Job Overview**:
We are a fast paced Multidisciplinary Medical Clinic with several Family Physicians, Specialists, Physio and Therapy Services
Under the general supervision of the Clinic Lead the MOA will be required to work collaboratively as a team member.
In addition, they must also be able to work diligently on their own, completing multiple clinical tasks throughout the day.
The successful applicant will be required to communicate with patients & clinical staff regularly and provide them with the necessary assistance.

**Description**:
As a MOA, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within the clinics.

**Essential functions of the position**:

- Responsible for patient inquiries, scheduling appointments & tests, handling referrals, both incoming & outgoing
- Confirming patient appointment & procedures & ensuring that necessary instruction for prep is conveyed
- Organize clinical schedules using EMRs, ensuring that patient reports, tests, and labs are properly organized & inputted into the patients charts
- Scanning & filing patient-related records
- Escorting patients to exam rooms & preparing for physician assessment
- Follow standards of cleanliness & safety
- Ensuring clinic materials are organized & up to date
- Perform general office duties as required (i.e. answering phone calls, photocopying, mail, faxing, etc.)
- Completion of daily, weekly & monthly checklists/reports
- Participation in training of students & new staff
- Verifies patient eligibility as it relates to healthcare coverage.
- Reviews New Patient Registration Forms to ensure they are completed appropriately.
- Handles confidential information in accordance with Health Information Act (HIA
- Performs other related duties as assigned by the Supervisor.

**Required Qualifications**:

- Completion of Grade 12 or equivalent.
- Criminal & Vulnerable Sector Clearance
- Strong computer skills required.
- Demonstrated proficiency in the English language, both written and oral required.
- Minimum of one year customer service experience
- Ability to work in high volumes.
- Experience with EMRs (Med Access software is preferred)
- Excellent communication, active listening and problem solving skills
- Ability to handle confidential information in compliance with the Health Information Act
- Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
- Current Basic Cardiac Life Support and First Aid certification required.
- Ability to work independently with mínimal supervision.
- Able to work all shifts as operationally required.

**Preferred Qualifications**:

- Medical Terminology,
- Post-secondary education applicable to position - MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred.
- Experience in a healthcare or medical office setting is required.

Pay: $17.00-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- MOA: 1 year (preferred)

Licence/Certification:

- Medical Office Assistant License (preferred)

Work Location: In person

Expected start date: 2024-09-30

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