Aviation Insurance Customer Service Representative
2 days ago
**Job Summary**
**Responsibilities**
- Manage small to medium aviation accounts and commercial house accounts.
- Send out renewal notices and obtain renewal information and quotations.
- Prepare and issue quotations and certificates.
- Review and send out policy documentation.
- Provide accurate information regarding products and services.
- Maintain detailed records of customer interactions and transactions through the Broker Management System.
- Utilize insurer and premium financing on-line systems.
- Attend meetings with insurers and customers
- Attend industry conferences and events
- Uphold company policies and procedures while delivering outstanding service.
**Qualifications**
- Registered Insurance Broker of Ontario (RIBO) licensed or willing to attain designation within 9 months (and willing to obtain other provincial insurance licenses).
- Prior insurance experience preferred.
- Previous customer service and/or administrative experience is a plus.
- Excellent verbal and written communication skills in English (professional level) required.
- Must enjoy working independently.
- Avid learner, able to follow written manuals and verbal instructions.
- Strong proficiency with Microsoft Word, Excel, and Outlook.
- Applied Rating Systems knowledge is beneficial.
- Must be able to work in the head office in North York (Toronto) 5 days a week.
Pay: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Work Location: In person
Expected start date: 2025-09-08
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