Customer Service Representative

2 weeks ago

North York, Canada Billyard Insurance Group Full time

**Overview**
We are seeking a dedicated and enthusiastic Mandarin& English speaking Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and resolve issues will contribute significantly to customer satisfaction and loyalty. This position is ideal for individuals who thrive in a fast-paced environment and enjoy helping others.

**Responsibilities**
- Provide accurate information regarding products and services.
- Assist customers with order placement, tracking, and returns.
- Helping brokers issue new policies
- Making policy changes
- Quote renewal and remarket

**Skills**:

- Applied Rating Services
- Power Broker

License:
RIBO Level one is required

**Language**:
Mandarin is required

**Job Types**: Full-time, Permanent

Pay: $35,000.00-$45,000.00 per year

**Benefits**:

- Employee assistance program
- On-site parking
- Paid time off

**Language**:

- Mandarin (preferred)

Licence/Certification:

- RIBO License (preferred)

Work Location: Hybrid remote in North York, ON

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