Manager, Talent Acquisition

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you'll make**:
Are you passionate about nurturing early-career and aspiring sales talent? As the Manager, Talent Acquisition at Softchoice, you will play a crucial role in attracting and integrating early-career professionals into our organization. This multifaceted position involves overseeing our Campus Program and leading a team of recruiters dedicated to sourcing talent for our Inside Sales divisions. You will ensure that Softchoice maintains a robust pipeline of diverse talent by managing various community and academic partnerships.

**What you'll do**:
Inside Sales Recruitment:

- Lead daily operations of the inside sales recruiting team, reviewing workload, processes, and performance expectations to ensure clarity and success
- Drive the successful diverse and inclusive hiring within Territory and Commercial Sales as well as partner with the leadership team through weekly updates, collaboration, and achieving hiring metrics
- Monitor effectiveness of recruiting practices, recommending, and implementing improvements
- Define and monitor metrics of success for recruiters and provide coaching to team members to continuously improve
- Proactively identify and maintain strong relationships with internal stakeholders
- Manage agency and vendor relationships

Campus Program Management:

- Create and own the entire campus budget allocation, forecast recruitment needs, identify & review academic partners, and define measures of success
- Build, design, and drive the execution of the end-to-end campus talent acquisition program
- Execute a best-in-class campus recruitment strategy for co-ops, interns, and new graduates across all lines of business with a focus on developing tech skills across North America
- Gain solid understanding of our business to proactively develop and execute effective campus recruitment strategies
- Leverage, develop and maintain strong campus liaison relationships with current and new/potential schools and programs
- Research and source new academic partners in Canada and the US that align to our future talent strategy
- Create student communities for past, present and students to programmatically guide them from student to full-time Softchoice status

Diversity & Recruitment Partnerships:

- Full program ownership including assessing new partnership opportunities and making recommendations to internal stakeholders, including where to allocate partnership budget
- Identify and build relationships with strategic partners that can enhance the organization’s technical and diversity hiring efforts
- Drive programs and engagement with partners to develop and implement joint initiatives to increase the talent funnel and enhance the Softchoice brand
- Ownership of the partner relationships, serving as the primary point of contact, facilitating communication and collaboration across the organization
- Regularly assess the value and effectiveness of partnerships, adjusting as necessary to ensure alignment with the organization’s talent acquisition strategy

Team & Process Management:

- Set goals and evaluate performance of team members and execute performance reviews annually
- Onboard and train all new members of the inside sales and campus recruiting team.
- Influence organizational talent decisions through data and analytics, including liaising with the executive and senior leadership team.
- Analyze talent acquisition spending trends and share recommendations with senior leadership.
- Review, revise, and build talent acquisition processes to evolve and grow the capability and credibility of the team.
- Lead organization driven talent acquisition projects and project teams

**What you’ll bring to the table**:

- 4+ years of progressive experience managing full cycle recruitment and program leadership
- 1+ years of leadership experience, coaching and supporting a team
- Action oriented with experience successfully executing recruiting initiatives
- Analytical and detail oriented
- Organized with ability to be flexible in fast-paced dynamic environment
- Comfortable working with ambiguity
- Proactively manage commitments to achieve multiple priorities
- Strong written and verbal communication skills
- Ability to maintain confidentiality and discretion
- An understanding of human resources process (most import