Digital Disclosure Specialist

**Digital Disclosure Specialist**

**Waterloo Regional Police Service**

With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a **Digital Disclosure Specialist**. **The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique combination of a growing urban centre surrounded by four rural communities. You will work in a community proud of its diversity, and within an organization focused on its people.

As the **Digital Disclosure Specialist**

**You Will**:

- Provide support to members requiring assistance in filling out requests for digital evidence;
- When required in exigent circumstances, utilize manual, back-up processes to prepare records or digital evidence following pre-established guidelines;
- Disclose records and digital evidence to the Crown’s office or appropriate parties, ensuring the consistent use of file naming conventions and securely submits/uploads to the appropriate location or server; ensure standards for submissions are followed and correct errors as required;
- Complete and maintain required documentation (i.e., notebook entries, notices, checklists etc.) and/or reports concerning the handling and processing of all digital evidence; and maintain strict adherence to confidentiality and chain of custody to ensure the integrity of all digital evidence;
- Liaise with officers regarding discrepancies or issues surrounding requested files; escalate to the Supervisor, Digital Disclosure, when direction is required. Prepare memos and sends copies with explanation for Court Administration as required;
- Ensure a high level of security, confidentiality, integrity and compliance with legislation, procedures, and court orders;
- Conduct queries of systems such as the Records Management System (RMS), Integrated Courts Offences Network (ICON), and Canadian Police Information Centre (CPIC), to determine the status of records and digital evidence, for the purposes of retention or identifying eligibility for destruction;
- May be required to attend court trials and testify about the redaction, accuracy, and continuity of the digital evidence;
- Support the development of training materials for the handling and administration of digital evidence; and may be required to present at training sessions as assigned by the Supervisor, Digital Disclosure;
- Perform other related duties as assigned.

**You Have**:

- Proficiency in reading, writing, communication, and mathematics is required, normally acquired through the successful completion of a two (2) year community college diploma in records and information management, data quality, justice administration or a related field. A combination of education and experience may be considered;
- A minimum of one (1) year of relevant customer service experience is required to interact with internal members of all ranks, as well as members of the Crowns office and external agencies;
- Strong conflict resolution skills; ability to resolve discrepancies or issues surrounding requested files is required;
- Knowledge of standardized procedures and processes, proficient keyboarding skills, data entry, file management, and document organization is required;
- One (1) year of relevant experience in legal or justice administration, information management, health care administration, or a related discipline is preferred;
- Knowledge of the judicial system and related processes including rules surrounding disclosure and purging policies and procedures; knowledge of the judicial system, court file handling, legal and court terminology and police related agencies;
- Exceptional resiliency skills; regularly watches and listens to digital evidence and will be exposed to sensitive or distressing information (e.g., watching police incidents that involve violence, language, people who are injured, etc.) as part of operational duties;
- High degree of attention to detail to identify errors or omissions under time constraints and ensure high-quality work; ability to review and ensure accuracy, completeness, and integrity of information within a variety of databases, reports, and systems;
- Excellent listening skills are required to hear all details when redacting audio communications; ability to retain and recall large amounts of technical information;
- High degree of interpersonal skills to work collaboratively in a large team environment to complete assignments, problem solve, and recommend changes to current processes, systems and procedures; and
- Excellent time management and organizational skills; ability to prioritize workload and balance competing priorities

**You Are**:

- Able to become proficient in police and justice information systems, such as the Digital Evidence Management System (DEMS), Records Management System (RMS), the Canadian Police Information Centre (CPIC) system, and SCOPE. Previous experienc