Office Administrator

3 days ago

London, Canada Ventri Door Technologies Full time

Our purpose is simple**:To enrich the lives of our partners.** Ventri Door Technologies is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.

As a member of the Administrative team and as a new member of our Ventri family; you will join a diverse, dynamic group of highly motivated individuals that bring with them a wide array of talents, skills, and backgrounds.

*
WHAT YOU WILL DO*
- Build strong customer relationships by handling daily calls, questions, concerns, and service requests with speed and professionalism
- Supporting the Service Manager with communicating installation date and times for technicians
- Optimizing QuickBooks accounting software to manage Ventri customers, vendors, clients, and internal finances
- Setting up new Vendors by completing documentation and adding into QuickBooks
- Supporting the A/P and A/R function by preparing invoices, reports, and following up with clients for collection purposes
- Creating new customer work orders in Service Box
- Completing daily balance logs and documenting monthly cash logs
- Coordinating purchasing and receiving of Ventri’s product manufacturers, vendors, and suppliers
- Responsible for tracking and maintaining inventory records
- Working collaboratively and communicating with various internal departments at month end ensuring accurate records are kept

**WHAT YOU WILL NEED**
- 1-2 years of experience in an Administrative support capacity
- Experience in an Accounting role is considered an asset
- Good experience and skill using QuickBooks software
- Proficiency with Microsoft office products, especially Excel and Microsoft Outlook
- Meticulous approach to administrative tasks with exceptional interpersonal, written, and verbal communication skills
- High level of attention to detail and customer service-oriented mindset
- Excellent written and verbal communication skills
- Comfortable addressing customer concerns and complaints

**WHAT WE OFFER**
- Competitive wages
- Comprehensive benefits package
- RRSP Program
- Family, friendly environment

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