Medical Documents Coordinator

**About us**:
At Integra we guide and connect medical, health, insurance, human resources, labour relations, social service, education, and legal professionals to achieve positive, evidence-informed outcomes to move people forward.

There are 4 key values that drive our success as an organization:

- **Integrity** is at the core of everything we do. We value honesty and prioritize building trust with both our team members and stakeholders.
- **Transparency** is our foundation. We prioritize safety and clarity in navigating to the right path. We hold ourselves accountable to our clients and each other.
- **Credibility** is key at Integra. We welcome growth and challenge ourselves to improve daily. We foster and build expertise no matter the role we are in.
- **Community** is vital to us. We share laughter and champion equality, actively working towards equity in the spaces we operate and within our team.

**This opportunity**:
As our Medical Documents Coordinator, you’ll provide administrative support for all front-end operations. Supporting our client intake, scheduling management, medical documentation management and general reception and operations support, you will specifically complete consent and intake processes, conduct general reception duties, handle a multitude of documents and inquiries, and support all administrative departments.
- **This role will eventually be a hybrid role between in office 4 days per week and from home 1 day per week however will start as a five day per week in office position.**_
- The individual must be physically located in 25 km proximity to the Vancouver office._
- Start times will vary between 8:30 to 10:30 and end times 4:30 to 6:30, for a total of 8 hours per day, Monday to Friday with the occasional Saturday shift (less than one per month) paid in accordance with the employment standards, or with time off in lieu. _

**Mission**:
To coordinate documents, maintain the documents management system and provide administrative support for all front end (intake, medical documents, and clinic) operations activities leading to growth and success of Integra.

**Responsibilities**

**1. Document Coordination (80%)**

Coordinate incoming and outgoing mail, faxes, and other correspondence

Receive, scan, and upload medical records to the system.

Flag potential date and other conflicts to the intake and/or reports team for handling

Review letter of instruction for names, dates, and other pertinent information

Identify and correct misinformation in the system by reviewing the letter of instruction

Remove duplication in records and ensure an up-to-date chart is on file

Respond to telephone, in person or electronic enquiries regarding records

Maintain the documents management system

Ensure the safety, security, and confidentiality of patient information

Keep all medical records confidential and protected

**2. Reception, Chaperoning & Administrative Assistance (10%)**

Greet and complete consent and intake process with examinees.

Notify assessors of late or no-show examinees

Chaperoning assessments as needed

**3. Other Duties as Assigned (10%)**

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$49,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Application question(s):

- Please confirm you are looking for full time summer work only.

Work Location: In person

Application deadline: 2024-11-04
Expected start date: 2024-11-04