Medical Office Assistant

5 days ago

Vancouver, Canada Harvard Place Medical Clinic Full time

**Overview**:
We are seeking a skilled and dedicated part-time Medical Office Assistant to join our team at Harvard Place Medical Clinic (website: hpmc.ca). As a Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office. This position requires strong administrative, interpersonal and communication skills, and the ability to work effectively in a fast-paced environment. We are currently staffed with 2 physicians, 1 part-time nurse, and 2 MOAs.

As a part-time MOA, you will help with the clinic and assist our senior MOA. You will receiving training with our senior MOA at the start. She is away October 10 to October 31, 2025 and we are looking for someone to substitute for her Monday to Thursdays 9:15 AM to 5:15 PM (full one hour lunch 1-2 PM) during that time. This role will report to the Medical Director Dr. Wilson Wong.

**Requirements**:

- Excellent interpersonal and communication skills, with the ability to effectively interact with patients, physicians, and other members of the healthcare team
- Strong attention to detail and organizational skills, with the ability to maintain accurate records and documentation
- Ability to multitask and prioritize tasks effectively in a fast-paced environment while maintaining a high level of professionalism and patient care
- Proficient in using office equipment such as computers, printers, and phone systems
- Team player with positive working attitude who can work independently
- Fluent in Cantonese (must) and proficient in English (both verbal and written)

Assets (not requirements):

- Previous experience as a Medical Office Assistant or in a similar role is preferred
- Able to work full-time
- Proficient computer skills and ability to troubleshoot minor IT problems
- Knowledge of MSP billing
- Familiarity to EMR system (Oscar) would be an asset, but not required
- Knowledge of medical terminology and procedures

**Duties**:

- Coordinate and schedule appointments for patients, and respond to inquiries in a professional and courteous manner
- Answer telephone calls, greet patients and a variety of other front desk duties which help in maintaining patient flow.
- Perform general administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to specialists as needed
- Maintain patient records and update electronic medical records (Oscar EMR) system accurately

Other relevant information:

- Clinic hours: Monday to Friday, 9:30AM-5:30PM
- Brand new clinic (opened July 2024) with modern MOA front desk
- Oscar EMR with integrated fax, automatic patient recalls & appointment reminders, appointment booking online, patient self-check-in kiosk, no paper charts.
- Staff lounge with fully equipped kitchen, private staff washroom.
- Free underground and street parking available, easily accessible by transit

We offer competitive compensation based on experience. Salary is dependent on experience and skill, therefore competitive and negotiable. There will be a three month probation period.

If you are a motivated individual with a passion for providing exceptional patient care, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

**Job Type**: Part-time

Pay: From $23.00 per hour

Expected hours: 8 - 32 per week

**Benefits**:

- On-site parking

**Language**:

- Cantonese and Mandarin (preferred)

Work Location: In person

Application deadline: 2025-09-01
Expected start date: 2025-09-01

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