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Customer Service Representative

2 weeks ago

Concord, Canada FMF Glass Hardware Full time

FMF Glass Hardware is currently seeking a full-time front desk associate to join our team. A very team driven company with a lot of room for growth. We are expanding our team as we are transitioning into a new side of the industry.

Responsibilities Include:

- Greet and assist visitors/customers
- Using the computer to generate reports, sales, inventory etc.
- Answering questions, and addressing complaints
- Operating cash registers, managing financial transactions, and balancing drawers
- Training to familiarize in superior product knowledge
- Introducing promotions, opportunities, and cross-selling products to customers

Requirements Include:

- Prior customer service experience
- Proficient in Microsoft Office and computer skills
- Attention to fine detail
- Desire to be proactive and take initiative
- Professional appearance
- The ability to stand, walk, and may have to carry weight up to 50lbs.
- Knowledge of office management and bookkeeping
- Highschool diploma or equivalent qualification
- Basic accounting knowledge & skills
- Knowledge of QuickBooks

Most importantly, our team members intend to work with us in a long-term scope.

This position would require working from Monday-Friday from 8:00am-5:00pm

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have knowledge of QuickBooks, if so how many years?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- customer service: 2 years (required)

Work Location: One location