Digital Communications Coordinator

2 weeks ago

Vancouver, Canada Support Services Unlimited Full time

**Digital Communications Coordinator**

A busy Gastown Vancouver association management company requires a Communications Coordinator to assist in handling communication activities for its association clients.

This is a full-time permanent position with annual salary, vacation time and benefits.

Knowledge, skills and abilities may include but are not limited to:

- The ability to write quickly, concisely and accurately
- Able to establish and maintain positive working relationships with other staff, association members and boards, and suppliers
- Strong written and verbal communication skills
- Exceptional organization skills and attention to detail
- Able to multi-task and meet very stringent deadlines
- Excellent trouble-shooting skills
- Intermediate HTML skills
- Graphic design skills are an advantage
- Videography skills or interest in broadcasting are an advantage
- Knowledge of website content management systems
- Experience writing content for websites, e-blasts and print publications
- Keyboarding speed of 55 wpm with few errors
- Strong problem-solving skills.

**Web Content Updates**
- Ensure accuracy of content and make updates as needed
- Ensure internal and external links are functional and update as needed
- Post content to news feeds, social media and other channels
- Uphold style of voice and standards of clients in all written materials
- Proofread and edit content provided by others
- Distribute job postings both online and in eblasts, communicating with job posting customers to collect payment
- Work with event team members to promote events across all channels
- Update client web pages as necessary.

**Electronic Communication**
- Write and edit event promotional content
- Work with design coordinator to set up eblasts
- Check eblasts for errors and aesthetics before sending to client for approval
- Set and implement a blast schedule for repeat blasts
- Manage subscribers and distribution lists

**Social Media**
- Manage Twitter, Facebook, LinkedIn, Instagram, and YouTube accounts for various clients and the company
- Develop social media campaigns and strategies for clients
- Use social media management tools including HootSuite to post content
- Ensure client events, activities and news are appropriately shared on social networks

**Virtual Event Production**
- Monitoring attendee chat box and providing customer support
- Troubleshooting technical issues over phone and online chat
- Greeting client and speakers and introducing them to technology in our broadcast studio, Brix Studio.

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Extended health care
- Paid time off

Schedule:

- 8 hour shift

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