Case Manager

The District Municipality of Muskoka is currently recruiting for a

Case Manager

**Posting Date**: Wednesday, January 15, 2025
**Starting Rate**: $34.93 hourly
**Salary Range**: $34.93 - $38.37 hourly
**Hours of Work**: 35 hours per week
**Classification**:CUPE Inside Class 7
**Status**: All Statuses

**The District**:
Muskoka is a great place to live and play, and the District is a four-season municipality passionate about
protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and
build your career amongst other ambitious leaders and innovators. We offer a competitive compensation
package and are committed to promoting diversity, accessibility and inclusion. **It’s what we do**

**The Opportunity**:
The Case Manager is responsible for all aspects of case management of programs within Muskoka Community
Services. Performs the duties and achieves performance targets associated with the provision of service
according to Acts, and District of Muskoka policies.

**What you will do**:
Services programs, utilizing current technology.
- Prepares, completes and signs accurate documentation, forms and leases in accordance with provincial

legislation and policies.
- Analyzes and makes decisions relating to suspension, reduction or cancellation of assistance by

monitoring and determining ongoing eligibility in accordance with legislation and policies. Refers unusual
cases to management or eligibility review as warranted. Defends decisions and may present cases in front
of governing bodies such as review committees, tribunals, and courts of law, as required.
- Develops detailed employment plans (Participation Agreements) with clients by assessing, coaching and

monitoring participants to employment goals, facilitating process through various internal and external
employment supports.
- Resolve serious tenancy issues by developing detailed action plans with clients through assessing,

coaching and monitoring.
- Develops childcare plans with clients by providing family with comprehensive information on type, quality

and cost of care.
- Develop and maintain departmental record databases using current technology. Responsible for validation

and interpretation of data in accordance with audit requirements.
- Work safely and in compliance with relevant statutes and regulations and within the safe work procedures

and directives as established by the District.
- Liaise with internal and external services, programs and agencies to facilitate referral and development of

client goals. Acts as a resource specialist for other agencies.
- Ensures that data collection and verification reporting, and privacy and audit requirements are fulfilled, and

any statistical reports are completed as required.
** What you will need**:

- Graduation from a two-year community college program with specialization in social sciences or related

field, or equivalent; three years of directly related experience.
- Ability to work in a team-based setting and deliver essential life and employment skills.
- Excellent communication, interpersonal, organizational, technological and analytical skills required.
- Proven ability to relate empathetically and effectively with clientele.
- Must have a valid Ontario Driver’s License.

**What we are offering**:
The District is proud to offer the following benefits with this job:

- Health benefits
- Paid vacation
- Paid leaves
- OMERS pension
- Work-life flexibility
- Perks and discounts
- Wellness programs
- Fostering and fun environment
- Professional development and education opportunities
- Pay range progression based on length of time in the job and satisfactory performance

**The Next Step**
If you have the necessary skills, experience and qualifications, and can support our vision and values (RISE:
**APPLY NOW** or visit our **careers page** for other opportunities.

qualified individuals. Our organization is committed to providing persons with disabilities with equal opportunities and standards of

goods and services, and we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability related

accommodation to participate in the recruitment process, please advise the Human Resources department as soon as possible.

Accommodation may be provided in all steps of the hiring process. Any questions regarding this posting should be directed to the

Human Resources Department.