Sales Support Specialist

1 week ago

North York, Canada Pantos Logistics Canada Inc. Full time

**Company Summary**

**Salary Information**

Competitive Salary + Group Benefits (Negotiable based on professional HR experiences). Other internal professional development and educational opportunities.

**Job Responsibility**
- Enter data for sales figures, metrics, and other relevant information (i.e., demand, revenue, expenses, etc.) and maintain an organized and accessible filing system.
- Develop and monitor performance indicators for sales team members, manage sales tracking tools, incentives, and compile reports for internal and external stakeholders.
- Create weekly list of sales leads, delegate leads to the sales department, and provide sales data and guide the sales department.
- Contribute to the development of sales plans and objectives by analyzing sales performance over time, providing actionable and quantitative insights, forecast sales, and determining productivity trends.
- Communicate and collaborate with the sales team on regular basis to address daily issues, needs, and sales potential
- Manage customer accounts, provide administrative support to the sales representative (partnership, M&A, new contract agreements, etc.), and assist troubleshooting orders, account statuses, and other problems.
- Answer customer inquiries, schedule meetings, and sales appointments, and following up with customers about their order status
- May require direct involvement with the sales activity if needed.
- Other ad-hoc duties as required

**Job Qualification**
- Bachelor's degree in Business, or related field is a strong asset
- Minimum of 3~5 years of work experience in Sales Analyst, Sales Support Specialist, or similar role is required
- Minimum of 1~3 years of work experience in a Logistics company, preferably directly involved with Freight Forwarding.
- Bilingualism in English and Korean is a strong asset
- Demonstrated ability to engage and maintain customer relationship, with both internal and external parties
- Proficient in computer software systems including MS Office and MS Excel
- Demonstrated strong attention to detail, and ability to perform data entry
- Must have excellent communication skills (i.e., verbal, written, and presentation)
- Demonstrated ability to project and forecast sales metrics, including ability to interpret sales and performance data.
- Excellent time management and organizational skills and the ability to multitask and prioritize
- Knowledge of sales practices and the most efficient customer service techniques
- Ability to work independently and with cross-functional teams

**Benefits and Salary Range**
- Health Insurance, Dental and Vision
- RRSP with company matching
- Performance Bonus
- Life insurance
- Onsite coffee included

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Supply Chain & Logistics: 3 years (preferred)
- Sales support: 3 years (preferred)

**Language**:

- Korean (required)

  • Sales Support Specialist

    3 days ago

    North York, Canada Digital Treasury Group Inc. Full time

    **Location: Etobicoke (near Sherway Gardens, 2 days/week) & North York (near Sheppard West station, 3 days/week)** **About Us**: Digital Treasury Group is Canada's leading provider of analog-to-digital media transfer services, specializing in photo, video, film, and audio digitization. We serve a wide range of clients, including professional archives,...

  • Sales and Finance Specialist

    5 days ago

    North York, Canada Lion Motor Sales Full time

    Vehicle Sales & Finance Specialist - Drive Success with Us! Are you a driven, customer-focused professional with a passion for helping people get into the vehicle they need—regardless of their credit situation? Do you thrive in a fast-paced environment where your problem-solving skills can turn a "no" into a "yes"? Can you work a deal from start to finish...

  • Project Specialist

    1 week ago

    North York, Canada Trillium Sales Group Full time

    We are currently hiring for a Project Specialist role for Trillium Sales Group. Whether clients are rebranding, planning an event or simply launching a marketing campaign, Trillium Sales Group will make sure our clients reach their goals, no matter how big or small. Join the Trillium Sales Group team as a Project Specialist - an integral role as we continue...

  • Personal Support Worker

    2 days ago

    North York, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Customer Success Specialist

    7 days ago

    North York, Canada Sales Gamma Inc Full time

    Are you a driven and customer-focused professional looking to grow your career in the payment technology space? SalesGamma is looking for a **Customer Success Specialist** to join our Clover Campaign. This role is perfect for someone with a strong sales mindset who excels at building relationships, upselling, and managing a portfolio of business...

  • Sales Specialist

    1 week ago

    North York, Canada APS Global Partners Full time

    Company Description APS Global Partners Inc. is a business advisory company that assists innovative entrepreneurs from around the world in starting their business in Canada. We are a team of business advisors, former government officials, and industry experts who coach, train, and connect Start-Up Visa applicants to be selected for the program. Our mission...

  • Sales Specialist

    1 day ago

    North York, Canada Phoenix Marketing Alliance Full time

    Here at _Phoenix_, we firmly believe that a united team with a shared purpose and driven by passion is the cornerstone of any prosperous enterprise! Our unique approach sets us apart from other marketing companies as we prioritize cooperation, respect individual aspirations, and strive to establish a workplace that fosters genuine career satisfaction. As a...

  • Sales Specialist

    3 days ago

    North York, Canada Xcentrix Cigar Full time

    Job Title: Cigar Sales Specialist / Especialista en Ventas de Tabacos (Hispanic) Role Description: As a Cigar Sales Specialist, you will be an essential part of our team, providing exceptional service and expertise to our customers while representing our passion for cigars. Your responsibilities will include: - Customer Engagement: Engage with customers in...

  • Sales Specialist

    1 week ago

    North York, Canada Xcentrix Cigar Full time

    Job Title: Cigar Sales Specialist / Especialista en Ventas de Tabacos (Hispanic) Role Description: As a Cigar Sales Specialist, you will be an essential part of our team, providing exceptional service and expertise to our customers while representing our passion for cigars. Your responsibilities will include: - Customer Engagement: Engage with customers in...

  • Online Sales and Marketing Specialist

    1 week ago

    North York, Canada David Health International Full time

    We’re Hiring E-Commerce & Digital Sales Specialist **Nutridom** is a Canadian health supplement brand specializing in **natural health products, vitamins, and sports nutrition**. We sell through **Amazon, Shopify, and major online and retail channels across North America**. As our online business continues to grow, we are looking for **1-2 motivated...