Coordinator, Quality Improvement

Salary range: The salary range for this position is CAD $28.44 - $37.33 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are currently looking to fill a **Full Time** opportunity for a **Coordinator, Quality Improvement **at **Central City Tower** located in **Surrey, BC**. This position is primarily remote/hybrid. When necessary, office days are worked out of Central City Office or Ridge Meadows Hospital in the Patient Care Quality Office.

**Skills needed**:

- Strong communicator (written and oral)
- Organized
- Comfortable in fast-paced environment
- Problem-solver

**Come work with us**

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Coordinates and documents site/program Patient Safety Reviews; provides QI information as a member of Site and/or Program Quality committees, promotes awareness of quality principles, and supports the implementation and sustainability of an integrated approach to analysis and resolution of QI issues for specific sites or programs. Works in accordance with best practices, employing confidential and professional standards and regulatory requirements, in alignment with the strategic goals and priorities of Fraser Health.

**Responsibilities**:

- Supports Site/Program Leadership by tracking and monitoring the development and implementation of quality improvement initiatives in alignment with Fraser Health's Safety Priorities. Utilizes identified gaps from Accreditation results, Patient Safety Learning System occurrences and non-compliance of Operating Procedures.
- Assists the Manager and Quality & Safety Consultants by coordinating the implementation of tools and resources to standardize processes (assessment, investigation and resolve of Patient Safety issues) for Patient Safety Reviews.
- Supports Site/Program Leadership in the PSLS incident process by co-ordinating the intake, assessment, reporting, documentation and follow-up of safety incidents, claims, coroners' reports and related legal documents. Duties involve awareness or involvement of QI changes or recommendations related to staff, staff schedules, risk management or highly confidential practice changes/restrictions.
- As a member of the QI team, attends Patient Safety Review meetings related to confidential reviews on patient or staff injury, individual practice concerns or risk management /legal quality review meetings.
- Prepares materials for presentations, workshops, FH orientation for new employees and new managers, as well as QI training sessions for FH Program/Site Leaders, site employees, physicians with site privileges and patient representatives.
- Collaborates with QI Coordinators, Consultants and Leadership by proactively sharing information; provides timely and consistent information to Site Leadership and physicians as appropriate, contributes to the development of a culture of excellence within QI.
- Coordinates the maintenance of websites, SharePoint sites and shared drives to ensure information is current and easily accessible by appropriate stakeho