Coordinator, Quality Improvement

Salary range: The salary range for this position is CAD $28.44 - $37.33 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We currently have an exciting opportunity for a **Full Time** **Coordinator, Quality Improvement **at **Central City **located in **Surrey, British Columbia**

We are looking for applicants with;
- Diploma in business, adult education, health care or related field
- knowledge/courses in Quality Improvement or QI methodologies
- (3) years related experience in a healthcare setting
- Or an equivalent combination of education, training and experience

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- Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer._

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Coordinates and documents site/program Patient Safety Reviews; provides QI information as a member of Site and/or Program Quality committees, promotes awareness of quality principles, and supports the implementation and sustainability of an integrated approach to analysis and resolution of QI issues for specific sites or programs. Works in accordance with best practices, employing confidential and professional standards and regulatory requirements, in alignment with the strategic goals and priorities of Fraser Health.

**Responsibilities**:

- Supports Site/Program Leadership by tracking and monitoring the development and implementation of quality improvement initiatives in alignment with Fraser Health's Safety Priorities. Utilizes identified gaps from Accreditation results, Patient Safety Learning System occurrences and non-compliance of Operating Procedures.
- Assists the Manager and Quality & Safety Consultants by coordinating the implementation of tools and resources to standardize processes (assessment, investigation and resolve of Patient Safety issues) for Patient Safety Reviews.
- Supports Site/Program Leadership in the PSLS incident process by co-ordinating the intake, assessment, reporting, documentation and follow-up of safety incidents, claims, coroners' reports and related legal documents. Duties involve awareness or involvement of QI changes or recommendations related to staff, staff schedules, risk management or highly confidential practice changes/restrictions.
- As a member of the QI team, attends Patient Safety Review meetings related to confidential reviews on patient or staff injury, individual practice concerns or risk management /legal quality review meetings.
- Prepares materials for presentations, workshops, FH orientation for new employees and new managers, as well as QI training sessions for FH Program/Site Leaders, site employees, physicians with site privileges and patient representatives.
- Collaborates with QI Coordinators, Consultants and Leadership by proactively sharing information; provides timely and consistent information to Site Leadership and physicians as appropriate, contributes to the development of a culture of excellence within QI.
- Coordinates the maintenance of websites, SharePoint sites and shared drives to ensure information is current and easily accessible by appropriate stakeholders.
- Responds to requests for information within the department or by site leadership; provides data, findings or study documents related to the assessment, investigation and resolution of quality improvement and patient safety issues. Duties involve awareness of areas which include access to data and analytics which are operationally sensitive, and may impact planning of QI activities being considered by the organization involving human resources planning and/or restructure.
- Assists and participates in the development and updating of QI policies, procedures, guidelines, tools and methods by reviewing documents and providing input as appropriate in alignment with Site